Shelter Monitor

Job TitleAssists residents staying in the Corps shelter overnight; performs client intake procedures and prepares client intake records; monitors the activity of residents on an assigned shift ensuring safety, security and compliance to house rules; maintains accurate and complete records and logs containing pertinent information; ensures that facility is maintained in a neat and proper order.Essential FunctionsThis job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this position. The incumbent may be requested to perform job-related responsibilities and tasks other than those stated in this job description.Building Security Responsibilities (40%)Ensures clients comply with house rules; checks client's baggage for drugs, alcohol, weapons and pornography; records incidents and notifies supervisor of any special circumstances or unusual problems; ensures security of facility and clients; arms and disarms alarms in accordance with lodge policy; locks and secures area in appropriate for client entry.Conducts routine checks of the facilities to ensure that all doors are locked and that nothing is amiss; locks doors to ensure security of the facilities.Responds to emergencies in a calm manner and initiates appropriate actions in accordance with established policies and procedures.Intake and Discharge Responsibilities (30%)Answers telephone and responds to questions regarding the shelter operations.Performs client intake procedures including running sexual offender checks; checks clients into the shelter; prepares and monitors client intake cards; prepares and maintains resident roster.Orients new clients to the program and prepares case records to facilitate case management; records daily statistics.Administers sexual offender checks, Breathalyzer testing, and drug testing of clients as needed.Prepares and distributes meal and shower tickets, assigns bed numbers; distributes towels, linens and personal hygiene items; secures and distributes client medications as required.Housekeeping and Chore Distribution Responsibilities (30%)Assigns daily cooking, cleaning, and maintenance chores to clients and ensures completion of such; as needed, participates in the cleaning and maintenance of facilities, supplies, and equipment; inspects facility on a routine basis to ensure compliance with established standards; ensures return and accountability of The Salvation Army property (linens, etc.).Other Responsibilities:Communicates with first responders in emergency situations. Distributes sack lunches to clients the work late.Informs supervisor of any refer all issues as they arise. Performs other duties as assigned.Materials and Equipment:General Office Equipment Intercom System General Cleaning EquipmentKnowledge, Skills and Abilities:Knowledge of effective and efficient methods for organizing and maintaining records and ability to perform the same.Knowledge of general office procedures and practices. Knowledge of basic recordkeeping practices and procedures.Ability to communicate effectively with clients in order to control, lead, and motivate behavior.Ability to cultivate and maintain effective relationships with a diverse group of people and remain sensitive to their concerns.Ability to work independently and with limited supervision while enforcing established policies and procedures.Ability to present a positive and professional image of The Salvation Army.Minimum Qualifications Required:Education and Experience: High school diploma or G.E.D. and one year experience performing security or social services working a shelter or similar environment preferred, or any equivalent combination of training and experience, which provides the required knowledge, skills and abilities.Certifications: None.Physical Requirements: Ability to meet attendance requirements. Ability to read, write and communicate the English language effectively. Ability to perform data entry into a computer. Ability to respond to emergency situations quickly and calmly while maintaining control and initiating the proper corrective action. Ability to perform combinations of sitting, standing and walking on a frequent change basis. Distance of travel is usually within the same building. Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (up to 25 lbs.) occasionally.Working Conditions: Work is performed in a residential facility where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt and the like.Statement of Purpose:This document provides descriptive information about the above Salvation Army position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual's ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. The Salvation Army reserves the right to make changes to this document as deemed necessary without providing advance written notice.All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.Your signature below indicates that you have read and understand the job description and agree to perform the duties as assigned.Employee Signature DateWhen an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location. We appreciate your interest in employment opportunities with The Salvation Army!