Associate Director

Become a part of our caring community The Associate Director of Full Stack Engineering is responsible for the day-to-day leadership and delivery management of the NBA platform's software engineering pods. This role manages a multifunctional organization of leads and contractor resources across the platform's full stack – from backend decision‑making services through frontend tooling and channel integrations. You are the person who keeps teams unblocked, contractors accountable, and delivery on track across all pods. What You’ll Own People and contractor management – direct day‑to‑day management of software engineering leads and contractor resources across all NBA platform pods; own capacity planning, performance, onboarding, and vendor accountability Pod delivery oversight – maintain visibility across all active pods and workstreams; identify blockers, dependencies, and risks before they become delivery problems Engineering standards – set and enforce consistent engineering practices across pods: code quality, review processes, branching strategy, testing, and documentation Cross‑pod coordination – serve as the integration point across software teams; ensure pods are working toward a coherent platform and not drifting in conflicting directions Stakeholder communication – translate delivery status, risks, and trade‑offs into clear updates for the Director and senior leadership; escalate when needed and own the resolution Hiring and team building – partner with the Director on contractor sourcing, staff augmentation decisions, and building the right team composition across pods Vendor and partner management – manage relationships with software delivery contractors and external development partners; hold vendors to SLAs and quality standards What You’ll Need 8+ years of software engineering experience with at least 3 years in an engineering management or technical leadership role Experience managing contractor‑heavy teams and vendor relationships – you know how to hold external resources accountable without direct authority over hiring and firing Background managing multiple concurrent workstreams or pods simultaneously; you can hold context across teams without losing the thread on any of them Strong full‑stack engineering foundation – you have shipped production software and can credibly evaluate the work your teams are doing Clear, direct communication style with both technical teams and senior leadership Experience working in an agile delivery model with multiple squads running in parallel Comfort using AI productivity tools (Claude, Copilot, or similar) and an expectation that your teams use them too Required Qualifications Bachelor’s degree in computer science or a related field 6 or more years of technical experience 2 or more years of management experience Broad understanding of Information Technology solutions including technologies, platforms, applications and capabilities 3 or more years of IT Management experience Must be passionate about contributing to an organization focused on continuously improving consumer experiences Strong Plus Master’s degree Experience in healthcare, insurance, or other regulated industries Familiarity with cloud‑native architectures (Azure, Kubernetes, Kafka, or equivalents) Background managing teams that include both backend and frontend engineers across a shared platform Experience standing up or scaling a contractor delivery model from scratch Remote Work Requirements High‑speed DSL or cable modem required. Minimum download speed 25 Mbps and upload speed 10 Mbps. Satellite and wireless internet are not allowed. The employee must have a dedicated space free of interruptions to protect member PHI/HIPAA information. Work Style Remote/work at home nationwide – USA. Occasional travel to Humana offices for training or meetings may be required. Work Hours Typical business hours Monday‑Friday, 8 hours/day, 5 days/week. Some flexibility may be possible, depending on business needs. Benefits Competitive benefits include medical, dental, vision, 401(k) retirement savings plan, paid time off (including holidays), parental and caregiver leave, short‑term and long‑term disability, life insurance, and other opportunities. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Humana also takes affirmative action in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and advance individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy applies to all employment actions, including recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, pay or other compensation and selection for training at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See Humana Accessibility Resources . #J-18808-Ljbffr