Laundry Technician III

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Laundry Technician III
Job Title: Laundry Technician III
Agency: Health & Human Services Comm
Department: Laundry Opers
Posting Number: 12807
Closing Date: 06/08/2026
Posting Audience: Internal and External
Occupational Category: Personal Care and Services
Salary Group: TEXAS-A-11
Salary Range: $2,769.08 - $3,946.25
Pay Frequency: Monthly
Shift: Day
Additional Shift: Days (First)
Telework: Not Eligible for Telework
Travel: Up to 5%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: KERRVILLE
Job Location Address: 721 THOMPSON DR
Other Locations: Kerrville
MOS Codes: 3F1X1,92S,RS,SN


Brief Job Description:

Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people's lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of teamwork? HSCS is dedicated to building an atmosphere where employees feel valued and supported while providing specialized care for Texans in need. HSCS is comprised of nine psychiatric hospitals, one youth residential treatment facility, and thirteen state supported living centers. The psychiatric hospitals are a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. They provide state-of-the-art treatment that is recovery-oriented and science-based. If providing hope and healing through compassionate, innovative, and individualized care interests you, we welcome your application for the position below.

The Laundry/Sewing Room Worker III (Laundry Worker III) performs complex (senior-level) work and is responsible for overseeing the safe and efficient operations of commercial laundry equipment in a commercial laundry. The Laundry Worker III assists the Laundry Manager with overseeing and cross training other Laundry Workers, ensuring other Laundry Workers follow all laundry equipment procedures that are in place for safe laundry equipment operation. The Laundry Worker III reports all employee and equipment issues or problems to the Laundry Manager and Regional Laundry Director. The Laundry Worker III assists the Laundry Manager with planning, scheduling, facilitating, and recording the efficient and safe processing of linens. Work involves both light and heavy physical labor. Activities include sorting, classifying, weighing, and recording of weights, loading/unloading of Continuous Batch Washer (CBW), press, shuttle, and large 300# dryers, 300# lint collector, small commercial washer/extractors and dryers, flatwork ironing, unloading conveyor, folding, preparing clothes and linens for delivery, delivery, and routine cleaning of work area/areas. Works under limited supervision, with considerable latitude for use of initiative and independent judgment.

Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Essential Job Functions (EJFs):

Attends work on a regular basis and may be asked to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.

Assists the Laundry Manager in overseeing the laundry process in the soil sort and clean processing areas. Assists the Laundry Manager with leading, guiding, and directing other Laundry Worker to work as a team to meet the established time frames, following all procedures for the Laundry Department. Maintains open and continuous communication, reporting all problems and recommendations without delay. Maintains an open and continuous communication with the Laundry Manager, Laundry Maintenance, and Laundry Director to ensure that everything is handled in a timely manner. Reports, oversees, and ensures proper startup of CBW, press, shuttle, four (4) 300# dryers, un-loader belt, and 300# lint collector at the beginning of the workday. Oversees and ensures proper shut down at end of workday. Ensures Personnel Protective Equipment (PPE) and safety equipment is used, available, and adequate supplies are maintained. Ensures work areas and floors are cleaned daily at the end of shift. Cleans equipment per preventative maintenance work orders. Ensures trash is collected and properly discarded. Ensures hazards are reported and appropriate actions taken to prevent an unsafe environment. Participates in laundry enhancement discussions and training sessions. Ensures all docks and lifts are secured at the end of the shift. Ensures all daily documentation has been completed and turned in to the office at the end of each day (e.g. work orders, machine logs, dirty/clean shipping forms).

Assists the Laundry Manager with training, cross training, and assigning the work of other Laundry Workers. Informs and updates the Laundry Manager on training deficiencies. Ensures rotation of trainees so proficiency is maintained. Informs and updates Laundry Manager of other laundry worker personnel issues and achievements that need to be acknowledged. Informs and updates the Laundry Manager of scheduling problems and achievements. Ensures open communication with the Laundry Director, Laundry Manager, Laundry Maintenance, and other Laundry Workers.

Sorts, classifies, weighs, and records all soiled laundry in order to determine what laundry formula will be used. Ensures all carts are labeled with a tag for the Facility/Unit that is being sorted. Ensures sorting and loading are done one facility at a time. Ensures sorting conveyor stays full, changes out full sorting carts so sorting can continue without interruption, and helps stage the loads for the CBW, while keeping the sort area organized. Ensures dirty carts are taken to the cart washer after they have been emptied. Sorts all soiled laundry by Facility/Unit, type of material, texture, and item's soil content. Records all weights accurately by Facility/Unit on the Dirty Shipping Info form. Turns in completed papers to office daily. Removes any article soiled with feces, food, vomit or medicine, and places articles in the heavy soiled bin.

Operation of the Continuous Batch Washer (CBW) system. Ensures the proper weights are loaded into the CBW to ensure the safe and efficient processing of linens. Ensures linens are properly sorted prior to loading, selects the proper wash formula and Facility/Unit code according to the degree of soil and articles being washed, and that linens are cleaned to required specifications. Ensures proper weights, Facilities/Units and formulas are programmed for efficient laundry processing. Follows all operating procedures for CBW, press, shuttle, dryers, un-loader belt, and lint collector. Ensures proper chemicals are maintained and connected for efficient cleaning not letting any chemical barrel run empty. Checks the chemicals before running and during processing if needed for changing out of barrels. Troubleshoots and corrects faults at the CBW, press, shuttle, dryers, un-loader belt, and lint collector for maximum productivity and maintains an efficiency of the CBW at 84% or higher. Keeps Laundry Manager, Laundry Director, and Laundry Maintenance advised and up to date on all productivity problems and efficiency situations immediately.

Operation of the large dryer unload conveyor. Ensures a cart is ready at the unload conveyor before the light comes on signaling it is time to unload. Unloads the conveyor as soon as the light comes on signaling it is time to unload and dryer door closes. Checks the Multitrac System to see what facility is being processed and if there is a question, checks with the CBW operator. Makes labels with Facility/Unit name, item description, and tapes to all carts as they come off the unload conveyor. Regularly checks processed laundry for dryness, stains, smells, re-washing stained, and bad odor linens. Brings any questionable linen item to the attention of the Laundry Manager, Laundry Maintenance, and Laundry Director for direction. Sorts out items per dryer area procedures. Covers all carts. Assists with the cart washer, guiding the cart out, wiping out the bottom of all carts, and placing a discard towel in the bottom for pooling. Removes discard towel before putting any linens/clothing into the cart, and keeps all carts organized on the clean side. Monitors the Multitrac System in the dryer area to ensure proper drying and location of goods during processing.

Operation of commercial washer/extractors and dryers. Loads washer/extractors within the range of 90% to 100% of maximum capacity. Records all loads loaded/unloaded from the washers on the required paperwork. Unloads washer/extractors, separating material by drying requirements. Selects the proper wash formula according to the degree of soil and type of articles being washed. Loads dryer and sets the drying and cooling times and temperature for each load according to the type and texture of material. Unloads the dryer only when the load is cooled to below 120 degrees Fahrenheit. Dries re-dry items from the CBW and folding/worker program as needed.

Operation of the Feeder, Ironer, Folder, and Stacker. Ensures all procedures and daily preventive maintenance is completed before running machines. Observes all safety rules, standards, and warnings posted on the machines and covered during in-service training. Ensures the waxing temperature is met before waxing the Ironer. Makes labels with Facility/Unit name, item description, and tapes the label to all carts as they come off the unload conveyor. Neatly stacks all folded sheets in the cart. Ensures sheets with knots are not run through the ironer. Inspects each item being processed for damage, excessive wear or stains, removing items and placing them in the appropriate area. Brings any questionable linen item to the attention of the Laundry Manager, Laundry Maintenance, and Laundry Director for direction. Addresses all errors immediately when the alarm goes off, before running any more linens. Follows the shutdown procedures after running the sheets or before the end of the day. Records all discards on the required form.

Operation of small piece folders. Ensures all procedures and daily preventive maintenance is completed before running the machine. Observes all safety rules, standards, and warnings posted on the machines and covered during in-service training. Makes labels with Facility/Unit name, item description, and tapes the label to all carts as they come off the unload conveyor. Neatly stacks and organizes clean linen items in the designated labeled cart. Address all errors immediately before running any more linens when the alarm goes off. Inspects each item being processed for damage and excessive wear or stains, removing items and placing them in the appropriate area. Brings any questionable linen item to the attention of the Laundry Manager, Laundry Maintenance, and Laundry Director for direction. Records all discards on the required form.

Folding linens by hand. Folds all clean linen so as to present a neat and professional appearance by neatly stacking and organizing clean linen items in the designated cart labeled with the Facility/Unit name and item. Inspects each item being processed for damage, excessive wear, or stains removing items and placing them in the appropriate area. Brings any questionable linen items to the attention of the Laundry Manager, Laundry Maintenance, and Laundry Director for direction. Places miscellaneous finished items in the proper outgoing cart or storage area. Records all discards on the required form.

Maintains a clean and safe environment to meet infection control and safety standards. Washes all soiled carts through the cart washer before using the cart on the clean side, following all cart washer procedures. Ensures all laundry soiled side bins are disinfected and/or washed daily or as needed. Secures all vehicles, closing all passenger doors, cargo doors, windows and engaging all locks upon exiting. Secures all linen/clothing rooms upon exiting and secures the laundry building when unoccupied. Ensures keys are not left unattended. Reports any problems found while performing any job task. Reports any problems with equipment (not operating properly, broken, pieces missing, sounds different/unusual) or safety hazards immediately to the Laundry Manager, Laundry Director, or Laundry Maintenance. Reports all equipment failures and uses lock out/tag out procedures. Observes all PPE, safety and traffic laws, rules and regulations of the State of Texas, HHSC, and facility safety and security standards. Ensures work areas and floors are organized and cleaned as needed throughout the day.

Performs the pick-up, quota count, filling of orders, and delivery to Units/Departments. Answers telephone promptly and courteously recording all messages on a message book with date, time, and delivers all information to the Laundry Manager and Laundry Director. Prepares outgoing carts according to availability of needed items. Records all miles driven in the vehicle log. Reports any damage, accidents, and malfunctions of laundry vehicle. Cleans vehicles, disinfects the cargo area after every load, and documents it using the form provided. Ensures all vehicles are adequately always fueled, not allowing the gauge to fall below 1/4 of a tank. Turns off radio, fan, and sets parking brake.

Attends and participates in all mandatory training to meet HHSC requirements as scheduled by the Laundry Manager or CTC.

Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Knowledge, Skills and Abilities (KSAs):

Knowledge of laundering techniques and procedures

Knowledge of proper lifting techniques

Knowledge of institutional laundry operation

Knowledge of the operation of equipment used in the laundry process.

Skills in the operation of commercial scale, CBW, washers/washer-extractors, dryers, flat-work ironer, folding, steam presses, plastic wrap machine, small piece folder, and in the use of soaps, bleaches and washing solutions.

Telephone and record keeping skills.

Ability to safely operate commercial laundry equipment.

Ability to fold neat/quick.

Ability to distinguish colors.

Ability to receive and fill orders.

Ability to use proper lifting techniques.

Ability to lift/carry 40-50 pounds.

Ability to sort/throw 20 pounds 6'

Ability to push, pull, and steer loaded laundry cart (50-900 lbs.) on 6" wheels having dimensions up to 57" (high) x 28" (depth) x 48" wide)

Ability to troubleshoot and identify problems and/or solutions to problems.

Ability to write clearly to communicate your intentions.

Ability to communicate effectively with people with diverse backgrounds.

Ability to follow and/or give written directions and verbal instructions.

Ability to read, follow, comprehend, and interpret documents such as safety rules, operating procedures, maintenance instructions and manuals.

Ability to assign and prioritize tasks.

Ability to train others.

Ability to use Office 365, Webmail, computer, and applicable software, and CBW programs.

Ability to safely drive and operate bobtail type vehicles and mounted hydraulic lift gates.

Registrations, Licensure Requirements or Certifications:

Must possess a valid Texas driver license or obtain it no later than 90 days after hire date to drive a state vehicle. Applicants with an out-of-state driver license must provide an original certified driving record from the state of driving licensure. Eligible driving record required based on HHSC Fleet Management policy

Initial Screening Criteria:

One year of experience in commercial laundry operation, equipment, laundering techniques, and procedures.

Additional Information:

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, List of Excluded Individuals/Entities (LEIE). Males between the ages of 18-25 must be registered with the Selective Service.

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Waco Center for Youth applicants must be 21 years of age.

Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours.

Compliance with HHSC immunization policy and state hospital operating procedures related to immunizations is required. According to the Centers for Disease Control and Prevention, healthcare workers are considered to be at significant risk for acquiring or transmitting hepatitis B, measles, mumps, rubella, varicella (chicken pox), tetanus, diphtheria, pertussis (whooping cough), and influenza. All these diseases are vaccine preventable. As a result, state hospital policy requires employees be vaccinated according to their level of contact with individuals. In the event you choose to not be immunized for the influenza virus, you may be required to wear a mask and take other protective measures.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans :

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at View phone number on click.appcast.io. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.