Public Health Clerk II- South Clinic

Overview & Benefits Oakland County is more than just a workplace. It is a place where you can make a real difference. As one of Michigan’s leading public service organizations, we are committed to strengthening communities, delivering essential services, and improving the quality of life for nearly 1.3 million residents. When you join our team, you become part of a mission‑driven workforce guided by integrity, innovation, and a passion for public service. We offer competitive pay, comprehensive benefits, and the opportunity to do meaningful work that matters. Apply today and help shape the future of Oakland County, where we are All Ways Moving Forward. For more information about Oakland County benefits and employee perks, please visit: General Summary Location: Southfield, MI Compensation: $41,280 - $55,308 Role Description Be the heartbeat of a mission‑driven public health clinic! As a Public Health Clerk team member, you play a vital role in keeping operations running smoothly while helping clients feel welcomed, informed, and supported from the moment they walk through the door. In this fast‑paced, people‑focused environment, you’ll register clients, manage records, assist with patient flow, and support clinical teams delivering essential health services to the community. This position blends organization, communication, and problem‑solving skills with the opportunity to make a real impact every day—ensuring patients receive efficient, compassionate service and that critical public health programs operate seamlessly. The Public Health Clerk II with Oakland County performs office duties of moderate difficulty in a client services environment. Provides reception services by communicating with the public using tact and diplomacy. Is familiar with the operation of Microsoft Office software and with software applications used for creating forms and other documents. Using a computer, scans and files charts/results, searches, and retrieves records, inputs data, and compares to source documents to detect errors or omissions and corrects as necessary for complete accuracy. Verifies insurance, referrals, and vaccination statuses. Utilizes cash register to process payments and is responsible for daily balancing and reconciliation. Produces memos, letters, licenses, labels, envelopes, and correctly formatted documents. Utilizes current Countywide and/or department specific software to complete assignments. Minimum Qualifications Be a high school graduate or have a certificate of successful completion of the General Educational Development (GED) Test. Have had at least two (2) years of full‑time clerical work experience. Pass the total examination, including the employment medical, established for this classification. Successfully complete the six (6) month probationary period. Additional Desirable Qualifications Coursework, training, and/or experience in office support methods and technology. Ability to communicate with the public in a clear, polite, and courteous manner. Reasonable knowledge of grammar, spelling, punctuation, and arithmetic. Reasonable ability to follow oral and written instructions. Reasonable ability to write legibly. Reasonable skill and ability in operating a variety of office machines such as photocopiers, computer printers and fax machines. Reasonable ability to make routine decisions in accordance with departmental policies and procedures. Reasonable ability to utilize current word processing, spreadsheet, database, e‑mail, and Internet software. Special Requirements Must submit to immunizations as required by the Department of Health & Human Services and to periodic tuberculin skin tests or chest x‑rays at County expense. Supervision Exercised May orient new personnel. Union Union: BU87 – United Auto Workers (UAW) Local 889: Health & Human Services Non‑Supv (UAW) EEO Statement We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender identity, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Inclusion Statement Oakland County is committed to welcoming applicants from all backgrounds, including those with prior convictions, as we believe in providing equal opportunities for all. We value the unique perspectives and experiences each individual brings to our team and are dedicated to fostering an inclusive, supportive workplace. Candidate Evaluation All candidates are evaluated based on their ability to meet the job requirements, legal obligations, and to thrive in our organization. All ways, MOVING FORWARD. At Oakland County, we offer a stable and supportive work environment, competitive salaries, comprehensive benefits, professional development, and generous education assistance program. #J-18808-Ljbffr Oakland County