Client Advisor - Bal Harbour

Summary The Client Advisor delivers exceptional client experiences by welcoming clients, discovering needs, guiding across the brand, and cultivating relationships while achieving individual and store sales goals. This role supports store operations including visual merchandising, inventory tasks, and training as needed. Responsibilities Welcome and engage clients to deliver the Moncler Client Promise experience. Develop and maintain long-term client relationships through proactive outreach and clienteling. Drive sales and key KPIs such as ADT, UPT, data capture, and repurchase rate. Support visual merchandising standards and assist with inventory preparation and execution. Collaborate with store leadership to follow company policies and operational procedures. Follow up on customer charge sends, repairs, and holds. Participate as a team player and contribute to a positive work environment. Requirements Minimum 2 years of retail experience, preferably in a luxury environment. Client focused with excellent interpersonal and communication skills. Professional presentation and ability to communicate effectively in writing and verbally. Dependable, punctual, flexible, and team oriented. Technologically savvy with proficiency in Microsoft tools such as Word Excel and Outlook. Ability to communicate in English; additional languages such as Spanish Mandarin or Cantonese preferred. #J-18808-Ljbffr brobstongroup.com - Jobboard