Lead Housekeeping / Setup Worker | Full-Time | Greater Richmond Convention Center

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.


Position Summary

Under general direction from the Housekeeping/Setup Manager, the Lead Housekeeping/Setup Workers leads the Housekeeping/Setup Workers with the completion of various custodial, housekeeping, and even setup activities.

This role pays an hourly rate of $19.00-$24.00


Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until June 5, 2026.

About the Venue

Greater Richmond Convention Center is the largest exposition and meeting facility in Virginia with 178,158 sq. ft. of contiguous exhibit space, a 20,500 sq/ ft. grand ballroom and 50,000 sq. ft. of additional meeting space located in the capital city of Richmond.

Responsibilities

• Lead housekeeping/setup personnel; provide or coordinate staff training and safety programs; work with housekeeping/setup workers to correct deficiencies; recommend discipline and termination actions.
• Lead and work along with staff in the set-up and tear down of facility equipment (i.e. chairs, tables, staging, risers, trash cans, dance floors, coat racks, table skirting, carpet, pipe & drape, plywood, field covers, tarps, etc.) for all events; ensure compliance with event work orders and relevant Building Code, Fire Code and ADA regulations.
• Lead and work along with staff in the various custodial and housekeeping functions for the facility; sweep, mop, scrub & wax floors; wash walls and clean windows; polish stainless steel and clean counter tops; clean restrooms and replenish supplies; remove stains, clean and extract carpets; dust, polish, arrange and move furniture and equipment; remove rubbish and waste.
• Perform various facility maintenance tasks as assigned.
• Operate a wide variety of equipment including vans, pick-up trucks, forklifts, high-lifts, floor scrubbers, and other vehicles as required.
• Periodically conduct inventory of all equipment as assigned.
• Report defective equipment, facility damage, areas of the facility requiring cleaning and incorrect or improper set-ups to supervisors in a timely manner.
• Maintain storage areas and equipment in designated areas in a neat and orderly manner.
• Use hand tools or small powered equipment applicable to the work being performed.
• Perform other duties as required.

Qualifications

• Minimum of one (1) year of experience in housekeeping or event setup in a convention center, hotel, sports venue or other public assembly facility.

Knowledge of:

• Operational characteristics, services and activities of public assembly facility housekeeping and event setup operations.
• Event presentation and event production protocols including the use of tablets or laptops as needed.
• Proper use and maintenance of hand and power tools related to job functions.
• Principles of supervision and training.
• OSHA work safety and general safety regulations.
• Terminology used in entertainment and convention settings.
• Customer Service practices.
• Relevant federal, state, and local regulations.

Ability To:

• Work effectively in a service oriented environment subject to frequently changing priorities.
• Work under high pressure in meeting urgent deadlines.
• Identify job related challenges and make corrective recommendations to supervisor.
• Work independently in the absence of supervision.
• Receive, interpret, and delegate work order instructions while working with and alongside subordinates.
• Operate, or be trained to safely operate, a wide variety of equipment including vans, pick-up trucks, forklifts, high-lifts, floor scrubbers, and other vehicles as required.
• Ability to use of Microsoft Office, Outlook, Word Processing, and Excel Spreadsheets.
• Establish and maintain effective working relationships with staff, contractors and facility usersWork a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended numbers of days.

Education/Training:

• High school diploma or equivalent GED.

Licenses or Certificates:

• Possession of, or ability to obtain a current CPR certificate.
• Possession of, or ability to obtain a driver's license.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people , improves our service , and raises our excellence . Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.