PT Universal Banker II

About Salem Five Salem Five is a growing regional financial services organization with a rich history of over 170 years, serving communities across Essex, Middlesex, Norfolk, and Suffolk counties. The work schedule is Thursday, Friday and Saturday for 20 hours per week. Responsibilities Ensure Assigned Store Goals Are Achieved Participates in the company’s sales program on the Teller line and Platform. Utilizes the sales process to identify customers’ and prospects’ product and service needs. Makes financial suggestions or refers leads to other business units such as SFIS, SFBI, Mortgages and HELOC. Accounts for sales activity and sales goals. Addresses customer questions/issues. Tracks all customer contact for follow-up. Demonstrates alternative delivery options for customers. Ensure Service Quality Proficient with mobile smart phones and downloading applications. This includes the basics of texting, email and application management. Proficient utilizing desktop applications such as MS Office (Excel, Word, Exchange). Proficient utilizing the Internet (mobile and desktop) to search and locate information. Services customer needs on the platform; opens and closes accounts including Consumer Loans and Business Services. Ensure Operational Integrity Complies with procedures for security, audit, check cashing guidelines, government regulations and Bank policy and procedures. Provides supervision, guidance and work assignments to Universal Banker I’s in the absence of the store manager. Processes all Teller transactions as well as complex operational or customer requests. Responsible for Cash control, ATM and Branch settlement. Opens and Closes Store. Education and Experience Undergraduate degree and/or relevant retail sales experience; sales experience and demonstrated results; self‑motivated; excellent interpersonal, communication and problem‑solving abilities all required. Previous supervisory/management experience highly desired. 2 to 3 years in retail banking preferred, not required. Benefits Comprehensive benefits package including medical, dental and vision coverage; Flexible Spending Account and Health Savings Account; 401(k) matching; tuition reimbursement. Additional perks include employee referral program, annual holiday reception, summer family outing, and more. Salary Range $21.00 - $28.00 an hour plus incentives. Physical Demands The employee is regularly required to talk or hear, stand, walk, sit, use hands to finger, handle or feel, reach with hands and arms. Occasionally required to climb or balance, stoop, kneel, crouch or crawl, taste or smell, lift or move up to 10 pounds. Specific vision abilities required include close vision. #J-18808-Ljbffr Salem Five Bank