Automotive Parts Associate (Requires Previous Experience In Automotive Parts)

Job Description

Job Description

Job Summary:
Requires two or more years experience in a dealership or other retail parts department. The Automotive Parts Associate at Carl Hogan GM will be responsible for providing exceptional customer service to our clients while assisting them with their automotive parts needs. This is a full-time, hourly position in the auto industry located in Columbus, Mississippi. This is an individual contributor role where you will be an essential member of our team, supporting our mission to deliver great customer service. The compensation for this position is $17 to $20 per hour, paid weekly.

Compensation & Benefits:
In addition to competitive pay, this position also offers benefits such as health insurance, dental and vision insurance, 401(k) retirement plan, paid time off, and employee discounts on vehicle purchases and service.

Responsibilities:
- Greet customers and assist them with locating and purchasing parts in person, over the phone, or online
- Use electronic cataloging systems to identify and order parts for customers
- Advise customers on alternate products or options if needed
- Check availability and pricing of parts from various suppliers
- Track inventory and complete orders accurately and in a timely manner
- Handle customer returns and exchanges
- Maintain a clean and organized work area
- Assist in receiving and stocking of new parts inventory
- Ensure all customers receive exceptional service and resolve any customer complaints or concerns
- Collaborate with other team members to ensure efficient and effective workflow
- Keep up-to-date with new products and promotions to better serve customers

Requirements:

-Two or more years experience in a dealership or other retail parts department
- High school diploma or GED equivalent
-Strong communication and interpersonal skills
- Knowledge of automotive parts and systems is preferred
- Proficient in using electronic cataloging systems
- Basic math skills and ability to handle transactions accurately
- Ability to lift up to 50 pounds and stand for long periods
- Willingness to work flexible hours, including weekends and holidays as needed
- Valid driver's license

EEOC Statement:
Carl Hogan GM is an equal opportunity employer and prohibits discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all employment practices, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.