TMS & Mental Health Care Coordinator

At Anew Era TMS & Psychiatry, our team of dedicated psychiatrists, psychologists, psychiatric nurse practitioners, and licensed therapists offers customized, comprehensive care designed around your needs. We provide a range of options, including in-person and online therapy, medication management, and advanced interventional treatments like transcranial magnetic stimulation (TMS) therapy, ketamine, and esketamine—all delivered in a safe and compassionate environment. With access to most commercial insurance plans, we make quality mental health care more accessible, helping you uncover the right path to wellness. Position Summary The TMS & Mental Health Care Coordinator plays a vital role in supporting both Transcranial Magnetic Stimulation (TMS) services and broader mental health care coordination within a clinical setting. This position is responsible for guiding patients through the full continuum of care—from initial consultation and insurance authorization to treatment planning, scheduling, and ongoing follow-up. Essential Job Functions Responsible for initial patient consultations. The consultant needs to evaluate the patient and concisely document findings. Serve as liaison between care providers and patients. Build trust and rapport with individuals in order to improve patient care. Communicate the benefits of treatment to the patient. Utilize clinical information and knowledge of medical necessity criteria to effectively communicate plans of care to insurance case managers, facility staff, and health care partners. Refer clients based on eligibility to TMS treatments, while also identifying the potential need per individual client. Prepare and discuss any financial obligations and insurance coverage with clients as it pertains to TMS or other services provided by us. Successful completion of TMS Certification (training and certification provided during the initial period of employment). Treating patients with our TMS system who are suffering from mental illness. Knowledge, Education, & Experience Associates or Bachelor’s degree preferred Medical, beauty, and/or cosmetic surgery consultant in sales industry experience preferred. Excellent customer service skills 2 years minimum. Mental health experience preferred. Employment Status Full Time Work Location On Site - Austin, TX Compensation: Pay Range $21 - $26 per hour Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin. #J-18808-Ljbffr Anew Era TMS