Public Areas & Pool Attendant (Housekeeping)

At Hyatt, we believe in the power of belonging, of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters, opportunities are yours to shape, and your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job. It's a career for people who care.

Thompson Dallas is a luxury lifestyle hotel in the heart of Downtown Dallas, known for exceptional service, sophisticated design, and memorable guest experiences. At Thompson, we believe every detail matters, and our colleagues play a vital role in bringing our brand to life.

The Public Area & Pool Attendant is responsible for maintaining the cleanliness, presentation, and overall appearance of the hotel's public spaces and pool areas. This role helps create a welcoming and memorable guest experience by ensuring all guest-facing areas are clean, organized, well-stocked, and reflective of Thompson's luxury hospitality standards.

Responsibilities

• Maintain the cleanliness and presentation of public spaces, including the lobby, restrooms, hallways, elevators, meeting spaces, and other guest-facing areas.
• Monitor and maintain the cleanliness of the pool deck, pool furniture, cabanas, and surrounding areas.
• Set up, arrange, clean, and organize pool furniture and guest amenities throughout the day.
• Remove trash, towels, glassware, and debris from public and pool areas.
• Restock supplies in public restrooms, pool areas, and housekeeping storage locations.
• Clean and sanitize high-touch surfaces throughout the hotel.
• Respond promptly to guest requests and assist with guest needs in public areas.
• Report maintenance concerns, safety hazards, damaged furniture, or cleanliness issues to the appropriate departments.
• Assist with special projects, deep cleaning assignments, and event-related setup or breakdown as assigned.
• Support housekeeping operations as needed to ensure a seamless guest experience.
• Follow all hotel safety, sanitation, and security procedures.
• Perform other duties as assigned to support the operation and guest experience.

Benefits

• Free meals during shifts
• Free onsite parking
• Complimentary and discounted Hyatt hotel stays worldwide
• Medical, Dental, and Vision Insurance (eligible colleagues)
• Retirement Savings Plan
• Paid Time Off
• Career growth opportunities with Hyatt Hotels & Resorts

• Previous housekeeping, public area, pool attendant, or hospitality experience preferred.
• Strong attention to detail and commitment to cleanliness and presentation standards.
• Excellent guest service and communication skills.
• Ability to work independently and as part of a team.
• Ability to work in a fast-paced environment.
• Must be available to work weekends and holidays.

Physical Requirements: This position is physically active and requires frequent standing, walking, bending, kneeling, reaching, pushing, and pulling throughout the shift. Candidates must be able to work indoors and outdoors in varying weather conditions, move and arrange pool furniture, operate cleaning equipment, and regularly lift and carry up to 30 pounds, with occasional lifting of up to 50 pounds.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status under applicable law.