Security Systems Technician (Unlicensed)

Security Technician

Under the general direction of the Lockshop Manager, the incumbent maintains, services and installs door hardware, locks, electronic access control equipment and closed circuit television equipment. As part of the Lockshop, the incumbent also maintains the Institutes mechanical hardware, repairing and replacing hardware and cutting keys as needed. The technician completes work orders and preventive maintenance orders as assigned while delivering a high level of customer service. This position is under the IUOE local 877 bargaining agreement. A technician holding a Massachusetts low voltage license is compensated at a grade 98 category and a non-license holder is compensated at the grade 97 category.

Install, troubleshoot, service, maintain and repair Integrated Security System field devices, including, but not limited to, card readers, door position switches, magnetic locks, electric strikes, electric lock sets, electronic push-to-exit devices, Voice Video Intercom/Remote Release devices, emergency (panic button) alarms, control panels and other equipment. Experience with CCURE access control systems is preferred.

Install, troubleshoot, service, maintain and repair closed circuit camera installations. This includes conventional analog fixed and PTZ cameras, IP based video encoders, IP based fixed and PTZ cameras. The candidate should have experience with digital video management systems.

Install, troubleshoot, service, maintain and repair mechanical door hardware including but not limited to mortise locks, cylindrical locks, door closers, operators, hinges and other hardware. Occasionally cut keys and install cores as needed.

Knowledge, Skills, and Abilities Required:

• Strong customer service and communication skills.
• Ability to work effectively in a team environment
• Demonstrated strong problem-solving ability.
• Ability to remain calm in stressful situations and to multitask as needed.
• Reliable and flexible.
• Self-starter with a high degree of initiative and responsibility to keep systems reliable and operating at minimum cost.
• The ability to arrange things or actions in a certain order or pattern according to a specific rule, procedure, or guideline.
• Must possess sufficient manual dexterity to utilize tools of the trade.
• The ability to communicate, listen, and comprehend information and ideas and work collaboratively with others.

Minimum Job Qualifications:

• High School diploma or equivalent
• Vocational/Technical training in electrical, security, or computer systems preferred
• Minimum of three years experience installing and maintaining physical security hardware and systems;
• Ability to obtain Security technician license
• Must possess a valid Drivers license
• Must submit to and pass an initial and regular criminal background screening.

Supervisory Responsibilities: None

Patient Contact: Indirect contact for non-care providing purposes.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.