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Night Shift Patient Experience Advocate & Family Liaison

The Ohio State University Wexner Medical Center

The Ohio State University Medical Center seeks a Patient Representative to support families in the Specialty Waiting areas. You will respond to concerns with empathy, provide timely information, and coordinate with ED staff to improve patient and family satisfaction. Regular rounding, documentation of interactions, and adherence to service recovery procedures help ensure a calm, informative environment for patients and visitors. #J-18808-Ljbffr The Ohio State University Wexner Medical Center

Vacancy posted 18 hours ago
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