Shift Leader

Overview Pay: $14.75 - $15.25 per hour. Pay transparency: earn between $14.75 and $15.25 plus digital tips. Potbelly Sandwich Shop is seeking a friendly, outgoing Shift Leader to lead a shift in a fast-paced, customer-focused environment. We value good vibes and career growth as part of our team. The Shift Leader will lead a shift by managing and developing associates to execute outstanding product quality and customer service, build sales, and control costs for each shift. Responsibilities Lead team members on shifts, including efficient assignment of tasks and providing feedback Ensure all security procedures are followed Ensure back-of-the-house procedural standards are met Count drawers and follow proper daily cash handling procedures Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently Comply with health and safety standards for food, cleanliness and safety Restock food line, chips and cooler Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash Operate cash register: handle, balance and follow all cash handling procedures Effectively handle customer complaints/issues Other duties as assigned Qualifications and Requirements Strong customer service orientation and communication skills Ability to work in a fast-paced environment; comfortable with higher noise levels Must be at least 18 years old Minimum of 1 year supervisory experience in a restaurant or retail environment preferred Ability to stand/walk for 8-9 hours; lift up to 50 pounds occasionally Must manage potential allergens (peanuts, dairy, gluten, soy, shellfish, etc.) Kitchen knife skills are a plus Illinois applicants: must become food safety certified within 30 days of employment Required Certifications and Policy Shift Leaders and Managers must be trained and pass a Food Safety Certification course. Certification requirements vary by state. Potbelly cannot guarantee tip earnings. Potbelly is an equal opportunity employer. All employment decisions are based on qualifications, merit, and business need. Benefits Competitive pay Medical, Dental & Vision Insurance Domestic Partnership Benefits Paid Parental Leave FSA and HSA with Employer Contribution Commuter Benefit Program 401(k) with company match Employee Assistance Program Paid Time Off Discount Program Flexible Work Schedule Career growth opportunities Job Details Position: Shift Leader Status: Part Time Pay Range: $14.75 - $15.25 per hour Shift: First (Day), Second (Afternoon), Third (Night) Req #: 10985975 Date Posted: April 17, 2026 Location: 409 B University Dr, College Station, TX 77840 Job Category: Associate Application and Deadline Application Deadline: Applications must be submitted by 5/29/2026 to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline. If you have questions about how AI is used in the hiring process or need a reasonable accommodation, please contact View email address on click.appcast.io. #J-18808-Ljbffr potbelly