Quality Manager

Job Description

Job Description

Description:

Job Title: Quality Manager

Department: Quality

Reports To: Director of Operations

FLSA Status: Exempt

Salary:$80k-110k

Summary: Responsible for maintaining the Quality Management System to ensure compliance with ISO and ALECP standards. 

Duties and Responsibilities include the following. Other duties may be assigned.

1. Completes Root Cause Analysis.*

2. Maintains QMS System Reviews production process for conformance to quality standards.*

3. Completes Intertek and ISO Audits.*

4. Maintains effective communication with different departments Acts as liaison for all matters relating to quality of produced goods.*

5. Maintains responsibility for CAR, SCAR and NCP systems.*

6. Maintains accuracy and attention to detail.*

7. Maintains and reports product conformance to engineering through inspection of raw materials, works in process and finished goods inventories.*

8. Reports and tracks any significant deviations from quality standards and recommends corrective action to appropriate management.*

9. "Determines validity of customer complaints and/or inspection of returned goods.

10. Resolves customer complaints or problems in regard to rejected or non-conforming product."*

11. Ensures compliance with established policies and procedures paying special attention to safety regulations.*

12. Supervises quality Inspectors to ensure performance of all internal and external quality checks.*

13. Works in conjunction with the Production Department and Shipping/Receiving Department to ensure efficiency in the manufacturing process.*

14. Maintains ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.*

15. Reports/tracks any significant deviations from quality standards and recommends corrective action as necessary to management. Recommends and implements new testing equipment.*

16. Develops programs to encourage each employee to perform quality control as a part of their operation.*

17. Completes quality examinations by applying knowledge of proper company documentation or procedures and applicable sampling criteria.*

18. Suggests new testing or inspection methods to minimize inspection efforts required.*

19. Maintains ability to look at/analyze trends as a whole with NCP products.*

20. Maintains focus on improving the efficiency of each individual team member.*

21. Possesses experience with business administration.*

22. Maintains an intersection between communication, coordination and culture (The 3 Cs).*

23. Stays well versed on up-to-date guidelines.*

24. Maintains positive and level headed temperament with high integrity.*

25. Maintains showmanship versus technical ability.*

26. Performs other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.

Math Ability:

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills:

To perform this job successfully, an individual should have knowledge of word processing software, spreadsheet software, inventory software, design software, manufacturing software, database software, and email.

Education/Experience:

High school diploma or general education degree (GED); and more than 10 years related experience and/or training; or equivalent combination of education and experience.

Specialized Training:

· ISO Training

Equipment:

· Multi Meters

· Calipers

Knowledge, Skills, and Other Abilities:

· Comprehensive knowledge of industry and industry-related trends and forecasts

· Analytical Skills: Synthesize complex or diverse information

· Problem Solving: Identify and resolve problems in a timely manner as well as skillfully gather and analyze information

· Communication: Speak clearly and persuasively in positive or negative situations, demonstrate group presentation skills, and conduct productive meetings

· Leadership: Inspire and motivate others to perform well and accept feedback from others

· Quality Management: Explore ways to improve and promote quality; demonstrate accuracy and thoroughness and maintain compliance with legal and regulatory aspects

· Judgment: Display willingness to make decisions; exhibit sound and accurate judgment and make timely decisions

· Planning and Organization

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands, reach with hands and arms, and talk or hear. The employee is occasionally required to climb or balance, stoop, kneel, crouch or crawl, and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, ability to adjust focus, and ability to see color. 

Requirements: