Front Desk Assistant

• Greet and welcome patients warmly as they arrive at the clinic.
• Direct and escort patients to the appropriate area or check-in point.
• Answer patient questions and provide clear guidance on where to go next.
• Keep the reception and waiting area clean, organized, and presentable at all times.
• Monitor and restock reception area supplies, including coffee, water, and other guest amenities.
• Maintain a calm, friendly, and professional demeanor with all patients and visitors.
• Communicate effectively with clinical and administrative staff regarding patient arrivals.
• Assist with general front office tasks as needed to support daily clinic operations.

• Excellent customer service skills with a warm, welcoming attitude.
• Strong communication skills and ability to work collaboratively with clinic staff.
• Ability to multitask and stay organized in a fast-paced environment.
• High attention to detail and reliability in maintaining a tidy, well-stocked reception area.
• Demonstrated professionalism, integrity, and commitment to patient care.
• Must be able to pass a criminal background check & drug screen.

• High school diploma or equivalent required.
• Prior experience in a customer service, or front desk role preferred.
• Experience in a medical or clinical office setting is a plus.
• Experience using basic office or scheduling software is a plus.

LifeWorks Wellness Center (LWC) is an equal employment opportunity employer. All individuals seeking employment are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, pregnancy status, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. Additionally, LWC will provide all reasonable accommodations for qualified individuals with known disabilities, unless doing so would result in undue hardship to the company.