Field Service Engineer

C-RAD is an expanding global medical device company with headquarters in Uppsala, Sweden. We develop, manufacture, and sell innovative solutions to healthcare customers, with a focus on patient positioning, monitoring, and imaging within Radiation Therapy (RT). We are a market leader in the field of optical patient positioning and surface tracking.Ready to make your application Please do read through the description at least once before clicking on Apply.Our products enable precision treatments through positioning and monitoring of patients in radiation therapy, which maximizes the dose in tumors and minimizes the dose in surrounding tissues. Our products support all major Photon and Proton therapy systems.C-RAD is expanding our US-based Service team with an open position in Seattle – apply now and join the fight against cancer!About the opportunityAs a Field Service Engineer at C-RAD, you will perform installations and maintenance on radiation therapy products, with Seattle as your home region and regular travel across the United States and CanadaYou will plan and execute installations and customer acceptance, perform on-site service and preventive maintenance, and provide remote customer support from your home officeThis role is well suited to engineers who enjoy hands-on troubleshooting, travel, and completing complex installations independentlyResponsibilities and tasksPrepare and execute installations, service, and support activities in line with company procedures and routinesDiagnose system or technical issues and determine appropriate solutionsProvide basic customer technical training related to productsBuild positive relationships with customers and colleaguesDocument service calls, cases, and reports in a timely manner in accordance with company proceduresProvide remote customer support as part of a rotating on-call schedule during business hours, with some schedule flexibilityQualifications and experienceMedical device or radiotherapy experience is beneficial but not required; greater emphasis is placed on strong troubleshooting skills, technical curiosity, comfort with computers and hands-on work, and the persistence to fully resolve issuesPractical, hands-on experience with Windows-based systems and IT/networking tasks, including system configuration, hardware and software installation and troubleshooting, network connectivity, and diagnosticsBachelor's or Associate degree in Engineering (Biomedical, Electronics, Computer, Mechanical) or IT, or equivalent work experienceAbility to travel up to 75%Ability to safely work on ladders, above drop ceilings, and lift equipment weighing up to 40 poundsFluent in English (written and spoken)Driver's license and eligible for passportKey competencies and personal characteristicsStrong personal drive and motivation to learn new products and subjectsTeam player with strong interpersonal and communication skills, committed to building trusted customer and colleague relationshipsSelf-motivated problem-solver, able to plan and execute own assignmentsStructured, analytical and professional in all situationsTraining and onboarding xhyhwjd On-the-job training through shadowing and mentoring with experienced Field Service Engineers, followed by formal product certification trainingGradual progression from supervised preventive maintenance and service activities to independent service and installationsExpectation of a proactive, self-directed approach to learning through hands-on experience, documentation review, and problem-solving in the fieldRole opportunitiesContribute directly to C-RAD's mission to improve cancer treatment and patient outcomesBe part of an experienced and collaborative service team supporting advanced medical technologyOpportunities for professional development and career progression within C-RADA key role in a growing, innovative Swedish life science companyHome-office based when not traveling for customer assignmentsContact & ApplicationFor inquiries and more information about the position, please contact hiring manager Peter Nyman, Service Manager Americas at C-RAD:E-Mail: