PM Front of House Shift Leader

$18 - $19 per hour

Part-time

Chick-fil-A

PM Front of House (FOH) Shift Lead – Chick-fil-A Glenwood Place

Chick-fil-A Glenwood Place is looking for an energetic and dependable PM Front of House (FOH) Shift Lead to help oversee our guest-facing operations. As a Shift Lead, you will play a vital role in ensuring excellent guest experiences, leading a team with positivity, and keeping operations running smoothly during your shift.

Pay Range: $18.00 – $19.00 per hour

Shift Availability: 11:00 AM – 11:00 PM (must have full availability for this shift)

Important: All applicants must submit a resume to be considered for leadership positions.

Responsibilities:

Lead FOH team members during assigned shifts to ensure smooth, efficient operations
Deliver and model exceptional guest service with speed, accuracy, and hospitality
Train, coach, and develop team members to reach their full potential
Communicate effectively with BOH and Drive-Thru teams for seamless service
Support opening or closing responsibilities as scheduled
Monitor guest satisfaction, dining room cleanliness, and service quality

Skills & Attributes:

Desire to lead, motivate, and inspire others
Outgoing and friendly personality with excellent communication skills
Dependable leader with strong problem-solving abilities
Results-driven and quick decision maker
Goal-oriented with a focus on guest satisfaction and team success
Ability to de-escalate guest concerns with professionalism

Requirements:

Friday and Saturday availability required
Minimum 2 years of leadership or management experience in food service or retail
Ability to open the restaurant (for AM shift leads)
Exceptions may be made at the discretion of the Operator

Benefits:

Competitive pay
Free employee meals during shift
Opportunities for advancement and ongoing leadership training
Positive and team-oriented work culture
Sundays off

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. The Glenwood Place location opened in June 2016. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.

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Vacancy posted 2 days ago

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