NIGHT HOST

2626 Music Valley Dr, Nashville, TN 37214, USA Job Description Posted Saturday, June 27, 2026 at 5:00 AM Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada, including franchised and company‑owned parks. KOA values family‑oriented, passionate, entrepreneurial, customer‑focused, and innovative. We believe the outdoors is fun and for everyone, and we are committed to an environment where dignity and respect are fundamental. We strive to: Intentionally create a sense of community and belonging for guests, employees, and franchise partners. Continuously educate ourselves and expand our knowledge to foster an inclusive and supportive environment. Maintain a culture that promotes diversity of thought and experience. Ensure everyone can experience the outdoors and that our facilities are accessible to all. Drive change in our company and industry through action and implementation. Summary: The Night Host assists the guest services department after normal store hours by registering late arriving customers, selling and delivering ice and firewood, enforcing campground rules, picking up trash and emptying trash receptacles, answering after‑hours phone, responding to messaging services, performing basic housekeeping duties, and executing light maintenance and repairs. This position provides accurate and concise information about park rules, recreation activities, and directions to destinations. Essential Duties and Responsibilities Assist guests with registering, guiding them to their sites, and addressing other customer service needs. Keep a record of all events that occur on shift in chronological order for future reference. Sell and deliver ice and firewood. Keep grounds free from trash, litter, and debris, and empty trash receptacles. Ensure the cleanliness of grounds, landscaped areas, parking lots, restrooms, pool, and office areas. Clean campsites by performing minor maintenance tasks such as raking the campsite pad, washing tables, and cleaning out fire rings. Clean restrooms according to the housekeeping schedule and collaborate with housekeeping staff to communicate daily housekeeping needs. Interact with guests and make recommendations for local activities. Follow all safety guidelines for operating equipment and using chemicals. Make minor carpentry, plumbing, and electrical repairs. Approach all encounters with guests in an attentive, friendly, courteous, and service‑oriented manner. Report all disturbances to management or, in emergencies, to local authorities without attempting to discipline or apprehend any campground violators. Prioritize tasks based on importance and urgency with conscious planning and thoughtful decision making. Non‑Essential Duties and Responsibilities This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties may change or be assigned at any time with or without notice. Required Education and Experience Office and light maintenance work in a high public‑contact area. Read, write, and speak English in a clear and concise manner. Ability to work nights, weekends, and holidays. Capable of working independently and as part of a team. Valid driver’s license. Preferred Education and Experience Experience in a campground or comparable position. Physical Demands and Working Conditions Work is performed primarily outdoors and may involve exposure to varying weather conditions. Must be able to lift 10 pounds regularly and lift and carry 25 pounds or more occasionally with assistance. Ability to bend, stoop, kneel, crouch, climb, push, pull, reach overhead, and move safely over uneven terrain. Use of repetitive motion, standing, bending, sitting, lifting, and walking. Noise levels may be moderate to loud. May be exposed to dust, pollen, grasses, landscaping, and various chemicals and moving mechanical equipment. Use of personal protective equipment required where necessary. May experience occasional interruptions and shifting priorities. Valid driver’s license required; this position may require driving a motorized vehicle that requires close and distance vision, sitting, seeing and reading signs, traffic signals, etc. KOA does not sponsor Visas. KOA is an Equal Opportunity Employer and strives to provide an environment where all employees and applicants are treated with respect. The company is committed to fair treatment of all people. This value ensures employees and candidates are treated equally and are protected from discrimination or harassment of any kind. All employment decisions shall be made without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, political affiliation, military service, or other non‑merit‑based factors, or any other protected status. #J-18808-Ljbffr