Eligibility Specialist I/II

Eligibility Specialist

The Stanislaus Regional Housing Authority, a nonprofit, public corporation, is committed to addressing the unmet housing needs of residents and communities in our county. The Housing Authority manages approximately 1700 units throughout the County under a variety of affordable housing programs including Public Housing, year around farm labor housing and migrant housing.

The Authority also administers the Housing Choice Voucher program in the following counties: Alpine, Amador, Calaveras, Inyo, Mariposa, Mono, Tuolumne and Stanislaus. The Authority is governed by a citizen's commission appointed by the County Board of Supervisors.

MISSION

The Housing Authority is committed to providing a high quality of service in carrying out its mission by:

Being sensitive to our client's needs and treating them with dignity and respect. Utilizing the talents and skills of our staff.

Fostering partnerships.

Utilizing resources in the most efficient and effective manner.

HOUSING

Provide decent, safe and affordable rental housing and home ownership opportunities.

ECONOMIC DEVELOPMENT

Provide and promote service opportunities that encourage and support individuals and families toward achieving greater independence and self-sufficiency.

COMMUNITY DEVELOPMENT

Provide opportunities for conserving and upgrading affordable housing stock, improving infrastructure, and stabilizing and creating desirable neighborhoods.

THE POSITION

An Eligibility Specialist reviews and conducts tenant eligibility determinations of applicants and participants of subsidized housing programs; assists in the coordination of Housing Choice Voucher Program activities with other departments and outside agencies. This position does not fall under the category of a Social Worker.

SUPERVISION RECEIVED AND EXERCISED

Receives direction from the Housing Choice Voucher Program Supervisor.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Prepares lease documents and contracts. Distributes materials to tenants and landlords. Computes rent amounts and assesses housing subsidies for program participants. Conducts orientations for program participants. Answers questions and provides information to the public. Resolves tenant/landlord issues. Establishes and maintains files for housing program participants. Enters data into computer system

NONESSENTIAL DUTIES

Gathers statistical data and prepare reports as required. Other duties may be assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

EDUCATION AND EXPERIENCE

High school diploma or general education degree (GED) and one year of responsible Eligibility work experience for loans, financial assistance, health, counseling or social services or educational courses related to eligibility work experience may be substituted for work experience.

CERTIFICATES, LICENSES, REGISTRATIONS

Possession of a valid California driver's license. USDA RD Occupancy Certification obtained within 12 months of employment.

Knowledge of:

Basic interviewing techniques. Modern office procedures, methods and computer equipment. Principles and procedures of record keeping. Basic report and letter writing

Ability to:

Interpret and apply Federal, State and local policies, procedures, laws and regulations. Identify and respond to public and Authority issues and concerns. Communicate clearly and concisely, both orally and in writing. Establish and maintain cooperative working relationships with coworkers and the public.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and distance vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The noise level in the work environment is usually moderate.

APPLICATION AND SELECTION PROCESS:

To apply for this position applicants must complete and submit a Housing Authority Employment Application and supplemental questionnaire to P.O. Box 581918 Modesto, CA 95358. Employment applications and required supplemental questionnaire are available online at This position is open until filled and applications will be screened for minimum qualifications as they are received and testing and interviews will be scheduled.

Applicants who are the most qualified and possess the knowledge, skills and abilities outlined in the job announcement will be invited to test and appear before an Oral Assessment Panel. The Oral Assessment Panel will complete its assessment and recommend the most qualified applicants to the Director of the Housing Choice Voucher Program who will interview the most qualified applicants. Final selection will be made by the Executive Director. The successful candidate will be required to complete a physical examination including a drug screen test, paid for by the Housing Authority, certifying that the applicant's physical condition is satisfactory for the requirements of the position (with or without reasonable accommodations for any disability as defined in the Americans with Disabilities Act).

OTHER

Applicants must be able to provide proof of U.S. citizenship, or if a legal immigrant, either lawful admission for permanent residency or authorization for appropriate work by the U.S. Immigration and Naturalization Service.