Janitorial Operation Manager

Job Description

Job Description

The Evening Operations Manager oversees and coordinates the evening-to-night operations of our organization. Will be responsible for ensuring smooth operational processes, managing staff effectively, and addressing any issues that arise during the evening shift. This role is crucial for maintaining high-quality standards, optimizing productivity, and ensuring customer satisfaction during non-standard business hours.

• Assists the Project Manager in planning, organizing, and directing the operational function at the Complex.
• Directs the nightly cleaning.
• Continually analyzes operational functions and suggests to the Senior Project
• Manager immediate corrective action when performance deviates from standard.
• Walks buildings during work shifts to ensure that cleaning standards are being met.
• Interprets and implements approved operational policies, methods, and procedures.
• Develops and trains subordinate supervisors.
• Appraises their performance and implements action for promotion, transfer, or termination.
• Ensures the proper handling of customer complaints and problems.
• Keeps the Sr. Project Manager informed of serious or repeated problems.
• Develops and maintains plans to ensure that the complaint does not repeat.
• Ensures consistent reporting and feedback of all necessary information with the

We're Woodley Building Maintenance (WBM), one of the Midwest’s leading custodial service companies. Founded in 1969, WBM keeps client facilities clean by offering a range of interior and exterior services, across a broad spectrum of industries.

Our passionate leadership and management team is experienced, tenured, and knowledgeable about all areas pertaining to building maintenance, and is focused on providing direction and support needed to sustain a customer-focused culture.

AAP/EEO Statement

Woodley Building Maintenance (WBM) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. WBM complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

WBM expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of WBM employees to perform their expected job duties is absolutely not tolerated. No Surprises Act and Transparency in Coverage Rule: - sheets/transparency -coverage-final-rule-fact-sheet-cms-9915-f

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Company Description

We're Woodley Building Maintenance (WBM), one of the Midwest’s leading custodial service companies. Founded in 1969, WBM keeps client facilities clean by offering a range of interior and exterior services, across a broad spectrum of industries.\r\n\r\nOur passionate leadership and management team is experienced, tenured, and knowledgeable about all areas pertaining to building maintenance, and is focused on providing direction and support needed to sustain a customer-focused culture.\r\n\r\nAAP/EEO Statement\r\n\r\nWoodley Building Maintenance (WBM) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. WBM complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\r\n\r\nWBM expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of WBM employees to perform their expected job duties is absolutely not tolerated. No Surprises Act and Transparency in Coverage Rule: now at: