Commercial Sales Account Advisor

Account Advisor

The Aubuchon Company is a 4th generation family company with 100+ retail locations that believes we don't need to choose between being a "mom and pop" and a modern-day competitor. Our success is a direct reflection of the diverse, fun and ambitious team members who deliver "The Aubuchon Difference" every day as a true market differentiator. We are a high-performing, family company looking to expand our team with people who have passion for the work we do and the humility to learn and grow with us.

At Aubuchon Company, our commercial customers rely on more than productsthey rely on speed, accuracy, and partnership. We're looking for an Account Advisor who thrives on connection, organization, and momentum to help drive our B2B sales engine forward. This role is the heartbeat of our commercial sales operationpart relationship-builder, part problem-solver, part sales quarterback. If you love coordinating moving parts, supporting field sales, and turning leads into loyal customers, this role was built for you. This role is work from home 90% of the time.

What You'll Do

As an Account Advisor, you'll support and accelerate commercial sales growth by managing leads, coordinating accounts, and ensuring smooth execution between customers, stores, and field sales partners.

In This Role, You Will:

• Proactively engage professional customers through outbound phone, text, and email outreach (minimum 125 touches per week)
• Identify, qualify, and pursue new B2B opportunities with contractors, property managers, facilities teams, and institutional buyers
• Act as the "quarterback" for commercial leads, coordinating follow-up across Store Leaders, store teams, Professional Coatings Representatives (PCRs), and Business Development Managers (BDMs)
• Respond promptly to inbound inquiries with accurate quotes, pricing, product information, and order support
• Build and manage repeatable quote sheets, pricing structures, and quote follow-up
• Support professional account onboarding and maintenance, including tier placement, special pricing, trade credit, purchase orders, and issue resolution
• Partner closely with retail store teams to uncover B2B opportunities and support consistent execution of commercial strategies
• Troubleshoot inventory gaps, discontinued products, and sourcing challenges by coordinating with vendors, Store Leaders, and Product/Inventory teams
• Maintain accurate documentation in HubSpot CRM and ERP systems, ensuring strong pipeline visibility and prioritization
• Share customer feedback, competitive insights, and market trends to support strategic decisions
• Collaborate cross-functionally with Marketing, Operations, Procurement, and Customer Service to deliver a seamless professional customer experience

Work Experience

What We're Looking For

• High school diploma or GED
• 12 years of experience in sales, account coordination, customer service, or a related role
• Proficiency with HubSpot CRM or similar CRM platforms
• Strong communication skills with the ability to build trust and credibility
• Excellent organization and follow-through in a fast-paced environment
• Ability to work independently while collaborating with cross-functional teams

Preferred:

• B2B or professional sales experience
• Experience working with contractors, property managers, facilities teams, or trade customers
• Familiarity with hardware, paint, or facilities maintenance product lines
• Prior experience in outbound sales, lead generation, or cold calling
• Comfort supporting pricing discussions and coordinating across multiple stakeholders

Travel: Up to 10%, as needed

Benefits

• 401(k) with Match Program Available Day 1
• PTO Awards starting at 80 hours and increases with seniority
• 11 Paid Holidays
• Company Car and Cell Phone Reimbursement
• Company Credit Card/Gas Card
• Medical, Vision, Dental Insurance
• Company Funded HSA/HRA Program
• Short Term Disability
• Company Paid Life Insurance
• Wellness Program Earn $300 annually
• Team Member Assistance Program and Fund
• Discounted Pet Health Insurance
• Gym Reimbursement
• Tuition Reimbursement Program
• Training and Growth Opportunities
• Team Member Discounts at all locations
• Company Discount Program for Tickets, Electronics, Vacations, and more!
• Base salary - $50,000 to $60,000, plus commissions and bonus opportunities

The Aubuchon Company is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. We do not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of The Aubuchon Company and we will not be obligated to pay a placement fee.