OPERATIONS MANAGER

Position SummaryThe LAS Operations Manager is responsible for providing operational leadership and dailyoversight for LAS distribution and final-mile delivery operations. This role ensuresoperational excellence through effective workforce management, process execution,customer service, and continuous improvement initiatives.The LAS Operations Manager will oversee daily warehouse, dispatch, and transportationactivities while ensuring service commitments, productivity goals, and operationalstandards are consistently achieved. This position will partner closely with business centerleadership to optimize workflow, manage staffing needs, support financial objectives, andmaintain a high-performing operational environment.In addition to supporting core logistics functions, this role will assist with B2C operationsby ensuring proper execution of customer requirements, supporting process improvements,and driving consistency across operational workflows.Key ResponsibilitiesOperational Leadership & Execution Provide oversight and support for daily LAS warehouse, dispatch, and transportationoperations. Ensure consistent execution of customer expectations with a strong focus on serviceperformance and issue resolution. Optimize operational workflows including staffing utilization, equipment usage, andprocess efficiency. Assess capacity based on inbound volume and operational needs while adjustingstaffing accordingly. Promote a safe, organized, and efficient work environment.Customer Account Support Support existing customer accounts by ensuring operational requirements and serviceexpectations are achieved. Maintain strong customer relationships through proactive communication. Assist with B2C operations by supporting workflow execution, customer requirements,and continuous improvement initiatives.Dispatch & Transportation Management Understand dispatching duties to maximize routing efficiency. Support route optimization, driver coordination, and transportation planning. Assist with resolving operational challenges impacting service performance.Financial Performance & Operational Discipline Assist with managing operational expenses to support budget and P&L objectives. Identify opportunities to improve efficiency and optimize resources. Ensure timely completion of operational reporting requirements.Leadership & Organizational Development Provide leadership, coaching, and direction to warehouse and logistics teams. Support onboarding, offboarding, employee development, and performance discussions. Reinforce a culture focused on accountability, teamwork, safety, and continuousimprovement.Qualifications 3+ years of distribution, logistics, transportation, or final-mile delivery experiencerequired. High School Diploma or equivalent required; Associate’s Degree preferred. Demonstrated ability to lead operational teams and drive performance. Strong communication, organization, problem-solving, and time management skills. Ability to thrive in a fast-paced operational environment.Working Conditions Fast-paced warehouse and transportation environment. May be required to work various shifts based on operational needs. Frequent use of computer systems, reporting tools, and operational technology. Ability to lift up to 50 lbs. occasionally. Minimal travel required (<30%). #J-18808-Ljbffr