Technical Career Development Instructor

Job Description

Job Description

Who We Are:

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.

The Technical Career Development Instructor is responsible for the support and execution of the company’s technical career development programs by communicating with, advising, monitoring and collaborating with leadership and technicians. Key functions will be site visits, micro-on-site training sessions, advocating the functions of career development programs, reporting on and monitoring the progress of technicians and focusing on relevance of material through assessment and advisory meetings. The position will also act as a conduit between the training department and the service departments.

• Working with designated team members and service leadership, monitor the effectiveness of tasks and program details of our Career Development programs.
• Sign off on the task completions and level changes of Yancey Technicians.
• Consult with technicians and service managers concerning career development progress and obstacles.
• Routinely visit Yancey service departments, checking in with Technicians and service management.
• Facilitate scheduled meetings with service management and regional management.
• Schedules and facilitates annual advisory meetings to determine needs in tasks, training and criteria for levels for various career development paths.
• Complete a yearly needs assessment to determine training class needs for the upcoming year.
• Input task and level changes.
• Prepare clear, leadership‑ready status updates and reports.
• Create future career development programs as requested.
• Identify improvement opportunities in career development support at the branch level.
• Work closely with the Technical Training Manager to plan and implement strategies to maintain and improve the career development capabilities of the technical training classes.
• Provide support to the technical training team as requested by the Technical Training Manager.
• Assessment of new employee capabilities – to help determine level placement.
• Facilitate basic systems and operations training during on-site visits.

Additional Responsibilities:

• Participate in required safety program, and work in a safe manner
• Complete additional tasks as assigned by management

• Minimum 5 years of experience in repair-related roles, achieving high levels of performance
• Strong systems / computer skills and experience

• The ideal candidate is highly organized, execution‑oriented, quality focused and comfortable communicating with technicians and supervision. This position plays a critical role in ensuring the quality and effectiveness of our career development programs
• Strong ability to manage multiple functions
• Strong verbal communication skills
• High attention to detail and strong follow‑through

Physical Demands/Environmental Conditions:

• Active movement on shop floors
• Frequently sitting, repetition – hand/wrist simple grasping.
• Occasionally pushing/pulling, reaching,
• Bending/twisting, walking, standing
• Travel to and from branch locations
• Crouching/stooping/squatting, crawling/kneeling, climbing/stepping.
• Shop settings as well as Corporate Offices: Open shop and climate-controlled environment. Work under fluorescent lighting. Possible exposure to loud noise levels.

Values:

At Yancey Bros. Co, we are always looking to add people to our team who share our core values:

• Safety: We value the lives and health of our team and customers above all else.
• Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
• Teamwork: We work as one across our organization for the benefit of our customers.

Ideal candidates will demonstrate the following values:

• Acting in a safe manner
• Exhibiting honesty and integrity
• Acting in a fair and ethical manner
• Team mentality
• Delivering quality results
• Embraces change / improvement
• Exhibiting superior customer service skills
• Exhibiting pride and ownership
• Working with a sense of urgency
• Exhibiting a winning attitude

Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

• Competitive Pay
• Individual Bonus Opportunities Available
• 401k Plan Strong Company Match
• Employee Profit Sharing
• Financial Wellness Coaching

• Medical, Vision, Dental Insurance
• Prescription Drug Coverage
• Flexible Spending Accounts
• Short & Long Term Disability
• Group Life Insurance

• Paid Holidays
• Paid Sick Leave

• Tuition Reimbursement
• Ongoing Training
• Advancement Opportunities