Operations Supervisor LTL Freight | San Diego, CA
Oak Harbor Freight Lines
Join The Oak Harbor Freight Lines Family
Success and tradition meet in a regional trucking story spanning over a century. With 108 years and counting of dedicated service across Washington, Oregon, Idaho, Nevada, Utah, Arizona, and California, we are more than just a company we are a legacy. We are on the lookout for individuals who are ready to drive their careers forward. Are you ready to be a part of our journey?
Benefits:
- Comprehensive medical, dental, and vision insurance with multiple plan options to fit your needs.
- Employee-only coverage pays up to 2% of gross income.
- Family coverage pays up to 4% of gross income.
- 401K 100% match up to 5% of employee's contribution.
- Accrue 80 hours of PTO within the first 11 months.
- Holiday pay after your 90 days.
Responsibilities:
- Provide leadership to drivers, dock workers, and office staff in alignment with OHFL culture and company policies.
- Supervise and support P&D and linehaul operations to ensure freight moves efficiently and on schedule.
- Dispatch drivers for pickups and deliveries, optimize routes, and verify accurate documentation.
- Manage payroll functions, including reviewing and approving timecards.
- Oversee outbound dock operations, ensuring freight is loaded, staged, and handled properly.
- Enforce safety protocols, operational procedures, and compliance standards.
- Conduct monthly driver safety meetings and support training initiatives.
- Deliver proactive customer service by addressing inquiries, scheduling freight pickups, and resolving shipment delays or misroutes.
- Monitor operational metrics to identify and implement efficiency improvements.
- Manage team performance, including accountability, coaching, and disciplinary actions as needed.
- Utilize OHFL systems to maintain data accuracy, resolve operational issues, and ensure smooth workflows.
- Cover various shifts as needed to ensure consistent operational support.
Qualifications:
- 1-2 years of experience in a supervisory or customer-facing role, ideally in transportation (LTL experience preferred).
- Strong problem-solving skills, especially in time-sensitive situations.
- Proven ability to manage and motivate a team to meet performance goals.
- Excellent communication and customer service abilities.
- Proficiency in MS Office (Word, Excel, Outlook); AS400 experience is a bonus.
- Highly organized, with the ability to balance multiple priorities effectively.
OHFL is an equal opportunity employer
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