Direct Support Professional

Delta Mission and Values

Delta's Mission: To enrich the lives of individuals and families through outstanding community-based supports and mutually rewarding relationships.


Values : Customer Focus, Performance Excellence, Learning and Growth


Position Summary


Responsible for the direct care of adults in a program setting which supports the interests and needs of individuals, often with disabilities, including intellectual disabilities.


Advances Delta's mission and values. Reports to : Family Support Coordinator


Principal Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The duties listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable staff with disabilities to perform the essential functions.

• Engage individuals according to our mission.
• Utilize programmatic resources.
• Promotes and demonstrates ethical and professional conduct at all times
• Participates and promotes continuous quality improvement projects and ongoing performance measures.
• Ensure the implementation of high quality individual support plans.
• Promote and follow Delta's Risk Management Program for the health and safety of individuals and employees.
• Engage individuals in meaningful activities at home and community
• Assist in basic living activities of each individual including appearance, nutrition, recreation and socialization.
• Pursue community integration for each individual
• Act as a role model to the individuals in areas such as appearance, emotional stability and social behavior.
• Encourage and work with individuals to progress towards their outcomes and record data

• Contribute as a member of the interdisciplinary process in:

• Developing objectives and outcomes
• Evaluating progress toward independence in outcomes
• Encouraging person-centered services

• Complete and submit in a timely manner, required records and forms such as:

• Incident/Unusual Incident Report
• Case Notes

• Communicate continuously with your Supervisor via email, text, phone, and other means of communication

• Regular attendance is essential
• Comply with the following safety policies and procedures:

• Report unsafe conditions IMMEDIATELY
• Participate in activities to protect the safety of employees and individuals of Delta
• Adhere to the use of universal safety precautions and health precautions and health regulations with all individuals
• Participate in training and education on health and safety issues and techniques yearly in a timely manner

• Must be an approved driver and must maintain that status.
• Perform other duties as directed to support service to the individuals, the division and Delta.
• Perform such other duties that may be assigned for providing excellent customer service and for the most effective operation of the company.
• Attend monthly staff meetings and all required training programs as assigned by the supervisor.
• Transport individuals in personal and company vehicles as required.
• Cooperate with company and regulatory agency personnel during any inspection or investigation.
• Comply with Delta's policies and DDD waiver standards.

Essential Functions

• Ability to read, write and speak English; perform arithmetical calculations
• Ability to use excellent oral and written communications skills.
• Ability to use telephone, voice mail, copier, facsimile machine, computer and calculator.
• Ability work effectively with people, facilitating their growth and development.
• Ability to use acquired knowledge of supervisory and administrative principals and methods.
• Ability to operate vehicles with a valid driver's license in accordance with applicable state laws, insurance provider requirements and company policies and procedures.
• Ability to assess information from plan information to facilitate interactions.
• The ability to frequently exert up to fifty (50) pounds of force (lifting).

Position Qualifications


A high school diploma or equivalent (GED). Exceptional interpersonal communication skills. Excellent verbal and written communications skills. Ability to work on assigned tasks as well as to accept direction on a given assignments. Ability to resolve non-routine situations properly. Ability to manage multiple and sometimes confliction priorities.