Court Associate

Fulton County Clerk of Superior and Magistrate Courts FLSA Status: Non-Exempt Grade: 11 Salary Range: $43,622.00 Non-Negotiable Closing Date: 10/26/2026 About the Office The Office of the Fulton County Clerk of Superior and Magistrate Courts serves the citizens of Fulton County by maintaining and providing access to court and public records and by supporting court operations across Superior and Magistrate Courts. The office plays a critical role in the administration of justice and public trust, supporting judges, justice partners, attorneys, and the public through accurate recordkeeping, responsive service, and operational excellence. Guided by the values of People. Purpose. Passion, the Clerk’s Office is committed to professionalism, integrity, accountability, and continuous improvement in service delivery. Position Summary The Court Associate provides clerical, administrative, and customer service support for assigned court divisions within the Fulton County Court System. This position performs routine court operations under established procedures while gaining knowledge of court processes, records management, and case management systems. The role requires attention to detail, strong customer service skills, and the ability to work effectively in a fast-paced, public-facing court environment. Work is performed under supervision and reviewed for accuracy, completeness, and adherence to procedures. Level and Complexity of Work Performs entry-level clerical and administrative work following established procedures Works under close to moderate supervision Handles routine court records and documentation Interacts regularly with the public, attorneys, and court staff Follows defined workflows and escalation protocols Essential Duties and Responsibilities Court Operations and Case Processing Assists with basic court clerk duties for an assigned division. Enters case information, docket updates, and filing data into court case management systems. Reviews documents for completeness and accuracy before filing. Assists with courtroom preparation and routine court support activities. Records and Document Management Files, scans, and images court documents in accordance with established procedures. Maintains physical and electronic filing systems. Assists with retrieval and basic research requests. Supports the processing of disposed cases for archiving. Customer Service and Public Interaction Provides telephone and counter service to the public, attorneys, and court partners. Responds to routine inquiries regarding court procedures, filing requirements, and case status. Refers complex or sensitive matters to senior staff as appropriate. Financial and Administrative Support Assists with processing payments for fines and fees under supervision. Performs data entry related to receipts and case activity. Electronic Filing Support Assists with eFile and eServe processing under guidance. Scans and uploads documents to electronic files. Operational Continuity Support Supports daily court operations during high-volume periods. Assists with special assignments and projects as directed. Performs other related duties as assigned. Confidentiality and Professional Judgment Handles court records and information in accordance with confidentiality requirements. Maintains professionalism when interacting with the public and court staff. Adheres to County and Clerk’s Office policies and procedures. Minimum Qualifications High School Diploma or GED required. Minimum of one (1) year of experience in customer service, data entry, records management, administration, court/legal operations, or law enforcement/corrections. Any equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities may be considered. Preferred Qualifications Associate degree preferred in Business Administration, Public Administration, Criminal Justice, Law, Political Science/International Relations, or a related field. Two (2) years of experience in customer service, data entry, records management, administration, court/legal operations, or law enforcement/corrections Licenses and Certifications Must possess and maintain a valid driver’s license. Knowledge, Skills, and Abilities Knowledge of legal terminology and court procedures. Knowledge of federal, state, and local laws governing court operations. Knowledge of records management practices and retention schedules. Strong customer service and interpersonal skills. Ability to organize, prioritize, and manage multiple tasks. Ability to interpret and apply policies and procedures. Proficiency in court-specific computer applications and general office software. Strong written and verbal communication skills. Attention to detail, including grammar, spelling, and accuracy. Ability to build effective working relationships with staff, officials, and the public. Performance Aptitudes: Data Utilization: Requires the ability to review, classify, categorize, prioritize, and/or analyze data. Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships.

Human Interaction: Requires the ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations.

Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver, and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.

Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.

Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.

Functional Reasoning: Requires the ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.

Situational Reasoning: Requires the ability to exercise judgment, decisiveness, and creativity in situations involving evaluation of information against measurable or verifiable criteria. Working Conditions Work is performed in a professional court and office environment with frequent public interaction. The position may involve working in high-conflict situations and exposure to safety and security risks. Positions in this class typically require talking, hearing, seeing, sitting, standing, walking, bending, reaching, fingering, lifting, and carrying. Medium Work: Exerting up to 50 pounds of force occasionally, up to 20 pounds frequently, and up to 10 pounds constantly. Equal Opportunity Statement Fulton County is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Reasonable accommodation is available for qualified individuals with disabilities. Employment is contingent upon successful completion of applicable background checks and employment eligibility verification.

Due to the high volume of applications received, we kindly ask that applicants refrain from calling or emailing to request application status updates. Only those selected to move forward in the recruitment process will be contacted.