Business Change Manager

Location: Indianapolis IN, Tampa FL, Atlanta GA, Columbus GA, Overland Park KS, Louisville KY, St. Louis MO Hours: Standard Working hours Travel: This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Position Overview The Business Change Manager is responsible for using a data driven approach to address opportunities for end-to-end process improvement and/or automation, including work simplification across various business units. Many of these initiatives may revolve around Cost of Care programs/projects. How You Will Make an Impact Leads comprehensive evaluation of current state experiences, business outcomes, gaps, and problem root causes. Develops future state designs with a comprehensive short-term and long-term roadmap focused on different levers of transformation, such as process elimination/simplification, analytics, advanced automation, technology, and digital solutions. Conducts cost/benefit analysis Drives efficiency improvements related to speed, quality, and simplification by eliminating rework, reducing and automating manual work and hand-offs. Identifies and implements best practices across business units. Uses a consultative approach towards transformation by partnering with business stakeholders as well as various delivery teams across the organization to deliver the future state roadmap. Builds collaborative partnerships across multiple different teams within the organization. Required Qualifications Requires a BA/BS in a related field and minimum of 5 years process or project related experience; or any combination of education and experience which would provide an equivalent background. Preferred Qualifications Six Sigma certification or CURES methodology/certification preferred Experience with Claims within (Medicaid, Medicare, Commercial) Strongly preferred Payment Integrity experience preferred Strong data analysis experience preferred We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact View email address on click.appcast.io for assistance. #J-18808-Ljbffr Elevance Health