Head of Communications, Business OpenAI San Francisco

About the Role

We’re looking for a senior, enterprise-focused communications leader to define and drive how OpenAI shows up to businesses, from large enterprises to high-growth startups, and to build the communications strategy that brings that story to life across channels.

The mandate is to lead communications for Business, including shaping press narratives, driving proactive media engagement, and building credibility with business, technical, and industry stakeholders. You will set the strategy and build the system, including hiring or partnering for social and content execution where needed.

You will serve as a strategic advisor to senior leadership and play a critical role in ensuring communications is not a service function, but a driver of business outcomes.

In this role, you will:

• Lead communications strategy for OpenAI’s B2B business, shaping how we communicate value to customers, partners, and the broader market across industries
• Own press narrative and media engagement, building and maintaining strong relationships with top-tier business, technology, and trade press, and proactively driving coverage that advances OpenAI’s enterprise positioning
• Translate complex product and platform capabilities into clear, credible enterprise narratives that resonate with technical buyers, executives, and decision-makers
• Operate within a pod-based model, partnering closely with other comms leads and marketing counterparts to deliver a unified, coordinated marcomms strategy for your area
• Ensure tight alignment with Marketing, co-developing integrated campaigns, launches, and storytelling that span earned, owned, and social channels
• Advise senior leadership, including the CMO (Business), CRO, and other senior Business leadership, on positioning, messaging, and how to proactively shape industry conversations
• Build and scale the function, including hiring or structuring support across social, content, and programmatic communications as needed
• Drive proactive storytelling, increasing the volume and consistency of high-quality, positive narratives about how OpenAI is transforming work and business
• Partner deeply with customers and GTM teams to bring real-world use cases and impact to life across industries and regions

You might thrive in this role if you have:

• 15+ years of communications experience, with deep expertise in enterprise / B2B communications in high-growth technology environments
• Strong press instincts and relationships, with a track record of shaping narratives and landing impactful coverage with business and industry media
• Experience engaging enterprise stakeholders, including CIOs, CTOs, developers, and line-of-business leaders, with the ability to tailor messaging across segments
• Demonstrated ability to operate as a strategic advisor to senior executives, not just an executor of comms plans
• Experience working in highly cross-functional, matrixed organizations, with strong instincts for alignment across product, GTM, and marketing
• Ability to build and scale teams, including structuring complementary capabilities such as social and content under a broader comms strategy
• Sound judgment in high-velocity, high-scrutiny environments, with the ability to prioritize, triage, and lead through ambiguity
• Balance of strategic thinking and execution, with a bias toward action and measurable impact

This role reports to the Chief Marketing Officer, Business and is based in San Francisco, CA.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmitive Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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