Product Quality Control Manager

The Product Quality Control Manager is responsible for coordinating and maintaining quality control processes at the factory (production, warehouse, incoming inspection), scheduling of product and process audits, analyzing the results, and giving feedback and guidance to the team. The Product Quality Control manager ensures and assist in determining if materials, products, and/or processes are in accordance with specifications, supports commissioning assembly issue resolutions, coordinates factory containment and inspections, product audits; and manages audit closure activities for facility. They are responsible for disposition of non-conformance products, corrective action, and relevant Continuous Improvement activities.

• For consideration, all candidates must apply through our online career portal to be considered for this opportunity. Please note that resumes submitted via email will not be reviewed.
• This position is not eligible for sponsorship. Applicants must be legally authorized to work in the United States without the need for current or future sponsorship.

Responsibilities

Essential Job Duties:

• Manage nonconforming product and quality issues in the Nonconforming Report (NR) system.
• Effectively communicate product, process, and system non-conformances and escalate as needed, to the appropriate level of management.
• Supervise and review corrective actions in order to prevent re-occurrence.
• Prepare and present data for management review to aid in root cause analysis and solutions related to product failures, inspection, and improvement opportunities
• Functional understanding and the ability to perform problem-solving techniques.
• Ability to utilize statistical analysis of data to identify potential product or process downstream failures and implement preventive actions.
• Understanding of Measurements Systems Analysis (MSA) methods and applications.
• Work with stakeholders to improve manufacturing, measurements, and verification processes.
• Promote awareness of customer requirements, complaints, and concerns throughout the organization.
• Offer expertise and mentorship on company continuous improvement and Lean concepts, tools, and practices.
• Responsible for managing inbound, in-process and outbound inspection and product audit activities at the facility.
• Assist with new process improvement implementations; coordinate and manage inspection processes, establish priorities and maximum usage of assigned resources.
• Provide guidance in development and revision of LPA and product audit questions and inspection characteristics providing emphasis on processes and product weaknesses.
• Ensure proper approval and documentation practices are followed.
• Lead special projects as assigned; complete and disseminate metric reports related to audit results and departmental performance indicators.

Supervisory Duties:

• Manages Direct Reports 4 to 8.
• Responsible for the overall direction, coordination and evaluation of Product Quality team.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work, appraising performance; rewarding and disciplining employees; addressing complaints and
• resolving problems.

Competencies

Education and Experience:
Bachelor’s degree from four-year college and 4 to 8 years of relevant experience or an equivalent combination of education and experience. The candidate should have 2 years of experience in a supervisory or managerial role. Experience in a manufacturing environment is preferred.

Additional Requirements:

• Travel nationally and internationally up to 25%.
• Ability to obtain and maintain a valid driver’s license and passport.
• This position is working from home eligible.

Our Offer

Pay Range: $120,000 - $136,000

An interesting and ambitious role in a successful international company. We offer a secure work environment with a comprehensive benefits package that includes major medical, dental and vision insurance, 401K plan with company match, paid vacation and personal days and competitive salary.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Thomas Steele.

Liebherr-America, Inc. and its US affiliates are Equal Opportunity Employers. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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One Passion. Many Opportunities.