Wellness Attendant

Wellness Attendant

The Four Seasons Hotel Minneapolis seeks a Wellness Attendant to join our talented team! Be a part of Four Seasons Hotel Minneapolis where we foster connection, celebrate character and develop craftsmanship. Join our uniquely-talented team, and we will support you in doing your best work. Whether you're inspired by our culture, incomparable views of the Mississippi River or two-time James Beard Award-winning native Minnesotan chef, discover why your future is here.

About the Role

Basic Purpose: The Wellness Attendant will maintain cleanliness, set-ups and spa standards in the locker rooms, fitness, and pool areas, respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort, and comply with all Four Seasons' policies and procedures.

What You Will Do

• Set-up and maintain Spa including refreshments, locker rooms, fitness areas, indoor pool area, pre-treatment area and relaxation rooms.
• Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with spa services.
• Assist guest to their appointments as they relate to the Spa services.
• Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in Four Seasons Employee book.
• Work harmoniously and professionally with co-workers and supervisors.
• Provide guests with tours of the Spa and fitness center.
• Provide the proper and safe operation of all fitness equipment including Jacuzzi, steam room, sauna, weight equipment, free weights, bicycles, treadmills, elliptical and other items.
• Work closely with Engineering and Housekeeping to keep Spa areas meticulously clean and fresh and resolve any potential and existing problems accurately and promptly.
• Issue, stock and replenish towels, robes, toiletries, hydrating beverages, fruits and other items or amenities needed in the Spa areas.

What You Bring

• Passion for the health and wellness industry
• A superior sense of organization and ability to prioritize in a busy environment
• High grooming standards
• Very proactive personality
• Punctuality
• Great and honest smile
• High school degree or GED

What We Offer

We care for our team members through competitive compensation packages and the following complimentary, market-leading benefits:

• Wage: $20.26 per hour
• Comprehensive health and vision insurance
• Discovery nights at Four Seasons Properties around the globe
• Holiday and vacation pay
• Daily meals inspired by award-winning chefs
• Uniforms and uniform care
• Sick pay
• Disability coverage and life insurance
• Parking discounts
• Staff lounge and cafeteria space with city view
• Up to eight weeks of parental leave pay
• Fur baby insurance
• 401(k) retirement plan
• Discounted accommodations at Four Seasons properties worldwide
• Dental coverage available at a discounted rate