Community Programs Coordinator

Type: Full-time, non-exempt (40 hours per week) Reports to: Chief Executive Officer Compensation: $58,240–$62,400 annually Benefits: Medical, dental, and vision benefits are covered at 50%. Employees have access to a retirement plan. Vets in Vans provides 80 hours of accrued paid time off in the first year, increasing to 96 hours after one year, 120 hours after three years, and 160 hours after five years, plus 72 hours of accrued sick leave and 11 holidays. Employees also receive a 25% discount on veterinary services at Vets in Vans for their personal pets. Who We Are: Vets in Vans (ViV) is a dedicated non-profit veterinary mobile clinic providing comprehensive clinic services, including urgent care, preventative care, routine and non-routine surgical procedures, compassionate euthanasia, and dental procedures to dogs and cats in the Bay Area. ViV aims to provide compassionate, high-quality veterinary care to underserved communities and their beloved pets. We offer a list of payment options and resources to reduce financial barriers to veterinary care. Our mission is to improve the health and well-being of animals in providing access to high-quality veterinary care. As a non-profit, our focus is on making veterinary services accessible to all, regardless of financial circumstances. Position Summary The Community Programs Coordinator is a full-time position that supports Vets in Vans' community programs and partnerships. The Coordinator's primary focus is the PetSmart Charities–funded program in Visitacion Valley. Developed in partnership with the community, the program provides a monthly pet food pantry and wellness clinics for lower-income families and seniors in San Francisco's Visitacion Valley and Sunnydale neighborhoods, where access to pet care is limited. In addition, the Coordinator helps run Vets in Vans' volunteer program; serves as the primary liaison with community partners, including animal rescues, municipal animal shelters, and human service providers; and supports the CEO in fundraising and communications. The ideal candidate is highly organized, takes initiative, and is passionate about supporting the human-animal bond. They enjoy working with people and pets, build relationships easily, and are comfortable moving between a busy clinic day and a partner meeting. The functions listed below represent the essential duties of this position. Duties, responsibilities, and activities may change at any time with or without notice. Key Responsibilities Serves as the on-the-ground lead for Vets in Vans' work in Visitacion Valley and Sunnydale. Coordinate monthly outreach wellness clinics (currently on Saturdays) in partnership with the Practice Manager and Veterinary Technician Supervisor Ensure smooth event logistics, including scheduling, volunteer coordination, and securing resources. Assist with inventory management and ordering of supplies for community events. Coordinate the monthly pet food pantry, including purchasing dog and cat food, coordinating volunteer baggers, and operating the pantry (currently held on Thursdays) Participate in offsite events and community engagement activities (e.g., community fairs, resource fairs, neighborhood events) Develop or enhance existing educational materials and provide pet health resources to the community. Act as the primary liaison between Vets in Vans and Petsmart Charities leadership, in partnership with the Chief Executive Officer and the Fundraising Consultant Complete and coordinate all required grant activities, including: Monthly reporting Meetings with PetSmart Charities leadership Participation in cohort learning and community-building activities Tracking and reporting outreach data to ensure alignment with grant requirements and organizational goals Maintain and update community resource tools, including free vaccine clinic charts, low-cost clinic resource sheets, and urgent/emergency clinic referral lists. Identify partners that offer free or low-cost vaccine clinics and ensure the information is accessible to clients with limited means. Community Partnerships & Liaison (15%) Serve as the primary day-to-day liaison with Vets in Vans' community partners, including animal rescues, municipal animal shelters, human service providers, housing providers, and funders. Build and maintain relationships with local organizations, community leaders, and pet parents to expand outreach and referrals. Coordinate referral pathways with partners so families can get care and keep their pets. Complete and coordinate required activities for other partner-funded programs, including reporting. Volunteer, Internship, and Externship Program (10%) Help run Vets in Vans' volunteer program across clinics, the pet food pantry, and events. Recruit, train, and maintain the volunteer pool. Send timely communication to volunteers about upcoming opportunities. Onboard new volunteers and keep the volunteer hours spreadsheet up to date. Host info sessions for community members interested in volunteering. Work with the Practice Manager and Veterinary Technician Supervisor on internship and externship placements, including coordinating with schools and programs, scheduling, and onboarding. Communications and Fundraising Support (5%) Support external communications, including social media content, monthly mailings/newsletters, program updates for donors and partners, etc. Gather client stories, photos, videos, and impact data from clinics and community programs, with client consent. Help plan and staff outreach and fundraising events. Support the CEO with fundraising and grants, as necessary. Other Duties as Assigned Perform other related duties and responsibilities as assigned to support clinic operations and organizational needs. Qualifications Passion for animal welfare, community outreach, and supporting the human-animal bond. Conversational proficiency in Spanish or Cantonese is required. A current, valid driver's license with a clean driving record and a willingness to drive company vans to clinics and outreach activities is required. Experience coordinating community programs, events, or outreach, ideally with nonprofits, community organizations, or public agencies. Strong organizational skills, with the ability to manage logistics, inventory, and schedules across multiple programs. Comfort tracking program data and meeting grant reporting deadlines. Excellent communication and conflict resolution skills, including with clients, partners, and volunteers from diverse backgrounds. Ability to take initiative, work independently, and manage multiple priorities in a fast-paced, mission-driven environment. Compassionate, client-centered approach aligned with Vets in Vans' values of equitable access to care. Proficiency in Microsoft Office, Google Workspace, Mailchimp, and scheduling software. Based in the San Francisco Bay Area, with the ability to travel regularly to Visitacion Valley and Sunnydale and to other sites in San Francisco and Alameda County. Availability to work Thursdays and Saturdays, with occasional evenings and additional days as needed. Working Environment and Conditions This is a full-time position of approximately 40 hours per week. Thursdays and Saturdays are required for the pet food pantry and wellness clinics, with occasional evenings or additional days as needed. Work is often performed outdoors, typically in a veterinary clinic setting, with exposure to seasonal conditions. Must be competent at handling dogs and cats regularly. Will handle sick, injured, or deceased animals. Animal contact and related injuries, including bites and scratches, may occur. Noise exposure varies and often includes uncontrolled barking and other animal vocalizations. Animal waste contact, smells, and visual exposure are prevalent. Frequent exposure to and/or handling of industrial cleaning supplies. Must be able to lift, push, and/or pull over 50 pounds on a regular basis. Frequent standing, walking, typing, bending, twisting, crouching, kneeling, lifting, and stooping. What We Offer A supportive and collaborative work environment. The chance to make a meaningful difference in the lives of animals and their owners. Flexible scheduling options to promote work-life balance. At-Will Statement and Accommodations: Employment with Vets in Vans is at-will. Nothing in this job description constitutes a contract of employment, and duties or requirements may change at any time. Vets in Vans will make reasonable accommodations for qualified individuals with disabilities in accordance with federal and California law. Employment Classification: This is a non-exempt position and is eligible for overtime pay in accordance with California wage and hour laws. Vets In Vans is an equal opportunity employer. We value diversity, equity, inclusion, and belonging in our workforce and organizational culture. We believe that having staff, board, and volunteers with diverse personal and professional backgrounds and lived experiences enhances our ability to meet our mission and creates a positive environment where everyone in our community (including their pets) can thrive. #J-18808-Ljbffr