Network and System Administrator

Job Description

Job Description

Network and System Administrator

Founded in 1888, The Baldwin School is an all-girls college preparatory, independent day school, PreK-Grade 12, dedicated to a tradition of excellence in education. In a nurturing atmosphere that reflects socioeconomic, ethnic and religious diversity, our girls strive to develop scholarship, leadership and citizenship within a community that emphasizes intellectual rigor, ethical integrity, and independence of thought. More information is available on our website.

The Baldwin School is seeking a full-time Network and System Administrator to coordinate and execute the design, installation, and connectivity of computer and network systems to ensure the stable operation of the organization's IT infrastructure. Successful candidates will have an understanding of and appreciation for girls' education.

This role includes developing, configuring, maintaining, supporting, and optimizing all new and existing network hardware, software, security tools, and communication services. This position serves as a key escalation point for help desk operations, providing active tier-2 and tier-3 support for day-to-day user needs, content filtering, and peripheral management. This is a technical, hands-on role responsible for direct oversight of the school's core systems, active management of cybersecurity tools, and support for the safe implementation of artificial intelligence tools. Key operational areas include User Management & Authentication (Active Directory), Windows Server & macOS environments, Cloud Enterprise Collaboration Tools (Google Workspace and Office 365), and Device Management Platforms (Jamf, Google Admin, Windows GPO). Additionally, this role oversees server virtualization platforms, manages telecommunications infrastructure, and provides secondary, as-needed audio-visual setup support for school events.

Responsibilities:

Core Systems & Infrastructure Administration

• Function as the primary subject matter expert and backend support for the school's core infrastructure, including Windows Servers, server virtualization environments (e.g., VMware vSphere, Hyper-V), Google Workspace, Jamf, and foundational local/cloud environments;
• Coordinate, supervise, and schedule the design, installation, and maintenance of the school's wired and wireless network infrastructure; evaluate and recommend changes to maximize uptime and performance;
• Maintain Unified Communications, VoIP systems, voicemail platforms, and all related telecommunications equipment and services;
• Maintain the schoolwide inventory of technology assets, tracking hardware, software, and license agreements, while ensuring the proper resale or secure disposal of obsolete equipment;
• Develop and maintain operational relationships with technology consultants and vendors; assist in contract, pricing, installation, and service-level evaluations; and
• Forecast infrastructure constraints and evaluate technical resources to support the instructional integration of classroom hardware and interactive displays.

Help Desk Support & End-User Enablement

• Provide highly responsive user support, troubleshooting hardware, software, and connectivity issues when escalated beyond initial tier support;
• Manage end-to-end device workflows for the community, including printer deployment, print server optimization, secure print configurations, and classroom printer troubleshooting;
• Facilitate the seamless onboarding of new faculty, staff, and students, and execute the timely, secure removal of departing accounts from school networks; and
• Coordinate the maintenance, troubleshooting, and repair of auxiliary peripheral systems (e.g., surveillance cameras, alarm integrations, and local endpoint hardware).

Cybersecurity & Student Safety Operations

• Administer and optimize cloud email security solutions (specifically Mimecast) to manage threat remediation, link protection, spam prevention, and email compliance archiving;
• Deploy, automate, and monitor student content filtering, digital safety tools, and classroom management software (specifically GoGuardian via Clever automation) to ensure safe internet access; and
• Perform network monitoring, firewall auditing, endpoint detection, and proactive security scanning to defend the school from vulnerabilities, phishing, malware, or cyber attacks.

AI Innovation & Emerging Technology

• Develop a practical understanding of artificial intelligence (AI) tools and participate in the exploration, safe configuration, and administrative deployment of school-approved AI solutions; and
• Collaborate with the technology team to evaluate AI vendors against student data privacy standards and establish strict guardrails for network data integration.

Operational Support

• Provide tech support on evenings and weekends on an as-needed basis for events.

Required Qualifications Include:

• Bachelor's Degree, preferably in Computer Information Systems, Information Technology, or a related specialization. Professional IT certifications (e.g., VMware VCTA/VCP, CompTIA Network+/Security+, Microsoft Certified, Jamf Certified, AWS Cloud) may be considered in lieu of a degree;
• Minimum of 3 years of similar or related technical experience;
• Working knowledge of Apple ecosystem management (macOS and iOS);
• Demonstrated experience in information technology infrastructure management, systems administration, or a closely related computer science field;
• Proven track record in help desk operations, showing exceptional customer service skills and a methodical approach to ticket troubleshooting;

• Must be self-motivated, proactive, positive, and capable of prioritizing tasks under pressure within a fast-paced environment; and
• Excellent verbal and written communication skills, with an ability to explain complex technical actions to non-technical users.

Preferred Qualifications Include:

• Working knowledge of Windows operating systems (desktop and server architectures) and server virtualization technologies (specifically VMware vSphere, ESXi, or Microsoft Hyper-V);
• Good operational familiarity with deploying, cloning, and provisioning virtual machines (VMs), managing data stores, and allocating computing resources;
• Hands-on experience with Active Directory setup, Single Sign-On (SSO) integrations, and cross-platform identity management;
• Extensive admin console experience with Google Workspace for Education and Apple device enrollment via Jamf;
• Familiarity with enterprise email threat protection (Mimecast) and educational web filtering protocols (GoGuardian); and
• A curiosity and foundational interest in emerging AI technologies, machine learning workflows, and cloud architecture policies.

Interested candidates, please submit a cover letter, resume, and three references.

Baldwin is an equal opportunity employer, and we strongly encourage candidates of all backgrounds, genders, and abilities to apply.