Credit Specialist

The Credit Specialist is responsible for evaluating customer creditworthiness, processing and reviewing credit applications, monitoring customer accounts, managing credit risk, and supporting accounts receivable activities. This position plays a critical role in minimizing bad debt exposure while supporting sales growth through sound credit decisions and effective customer relationship management. Key Responsibilities Credit Analysis & Approval Review and evaluate new customer credit applications. Analyze credit reports, trade references, and payment histories Establish and recommend credit limits based on risk assessment and company guidelines. Maintain accurate credit files and supporting documentation. Perform periodic reviews of existing customer accounts and credit limits. Account Monitoring Monitor customer payment trends and account activity. Identify high-risk accounts and recommend appropriate action. Review aging reports and assess potential collection risks. Track credit exposure and ensure compliance with established credit policies. Accounts Receivable Support Assist with collection efforts on past-due accounts. Communicate with customers regarding payment discrepancies and account balances. Resolve billing, credit, and payment issues in collaboration with customers and internal departments. Maintain detailed notes and records of collection activities. Risk Management Evaluate and mitigate credit risk to reduce potential losses. Recommend account holds, release of orders, or revised payment terms when necessary. Monitor bankruptcy filings, liens, and other indicators of financial distress. Support efforts to improve Days Sales Outstanding (DSO) and overall cash flow. Reporting & Collaboration Prepare credit and collection reports for management. Work closely with Sales, Accounting, and Legal departments. Assist in developing and maintaining credit policies and procedures. Qualifications Education Associate’s degree in Accounting, Finance, Business Administration, or related field required. Bachelor’s degree preferred. Experience 2-5 years of experience in credit, accounts receivable, and collections. Experience evaluating commercial credit applications, preferably within the trucking, transportation, or fleet industry. Knowledge, Skills, and Abilities Strong understanding of credit principles, collections, and accounts receivable processes. Ability to analyze financial data and assess customer credit risk. Knowledge of credit reporting agencies and commercial credit references. Proficient in Microsoft Excel and ERP systems (Karmak is a plus). Strong organizational and time-management skills. Excellent verbal and written communication skills. Ability to maintain confidentiality and exercise sound judgment. Strong attention to detail and problem-solving abilities. Work Environment Position can be remote if outside of Memphis, TN area May require interaction with customers, vendors, and financial institutions regarding credit and payment matters. #J-18808-Ljbffr