Social Media Strategist and Community Manager - Associate

Social Media Strategist And Community Manager Associate

You will sit within the Global Integrated Media Team, a nimble global center of excellence directly responsible for shaping, driving, and delivering strategic media campaigns globally for Asset Management and the Private Bank, reporting to our Head of Social Media. The successful candidate is an experienced social media marketer, skilled in executing high-impact, tactical marketing programs that are results-oriented, on-brand, engaging, and innovative, with diverse client management experience. Success in this role requires a strong understanding of the global social media landscape.

As the Social Media Strategist and Community Manager Associate within Asset Management, you will help manage and execute programs across the firm's organic social media channels. You are a highly motivated, analytical, and innately curious individual with an entrepreneurial mindset to join our team. Your projects will focus on activating and managing best-in-class social media experiences to maximize client engagement through the promotion of the Asset Management brand, thought leadership, and product messaging. You will partner with marketing colleagues across lines of business, as well as Brand, Design, and Integrated Media and Performance Analytics teams, to manage the launch and performance of our various social media initiatives.

Job Responsibilities

• Lead channel strategy, planning and growth, community management, and engagement efforts on LinkedIn, Instagram, and YouTube—developing the voice, content cadence, and format mix
• Develop (write, create, design) social media content for Asset Management's corporate social media brand channels
• Assist in capturing/shooting content at live events and sponsorships
• Aid in the end-to-end production process and logistics for multimedia projects with the social and creative teams
• Partner with internal subject matter experts to produce content that feels credible, compelling, and on-brand
• Work closely with Compliance teams to obtain content approvals and ensure social media practices adhere to regulatory requirements
• Position Asset Management's executives as industry thought leaders through social amplification
• Report on social media performance, providing actionable insights on an ongoing basis
• Monitor social media accounts (social listening) for insights and key takeaways for stakeholders; escalate mentions as needed to the appropriate internal departments; and prepare internal reports as needed for key constituents
• Thrive in our fast-paced environment, fulfilling last-minute requests and quick turnarounds while prioritizing ongoing assignments
• Keep a pulse on current social media and cultural trends to identify new opportunities for our social strategy

Required Qualifications, Capabilities, and Skills

• 5+ years of experience in social media strategy, content development, and/or managing social media channels for brands or publishers
• Savvy user with experience in content creation and campaigns across essential social media platforms (LinkedIn, YouTube, Instagram, TikTok, X, Facebook, WeChat)
• Experience using social management, monitoring, and analytics tools (Sprinklr, Hootsuite, Brandwatch, Hearsay, LinkedIn Analytics, etc.)
• Knowledge of social media design tools (Canva, Adobe Express)
• Ability to thrive in a fast-paced, entrepreneurial environment while maintaining high quality and attention to detail
• Intellectual curiosity and drive; self-starter; ability to multitask
• Team player with good judgment, a very strong work ethic, and a high energy level
• Bachelor's degree in communications, marketing, journalism, or a related field, with excellent communication, presentation, relationship management, and writing skills

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.