Experience Manager

Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people's success - today and tomorrow.


While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment - investing the time and resources to understand our clients' immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long-lasting relationships.


Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO).


Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News' Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate's 2023 list of Best Regional Banks. For more information about joining our team, please visit us at


Responsibilities:

• Plan and coordinate all aspects of hunting retreats including date selection, guest and host confirmations, vendor contracts, and project timelines
• Manage relationships with all retreat vendors (Chef, hunting guides, cleaning, transportation, property management) to ensure timely execution of statements of work and service delivery
• Oversee guest and host communications throughout the retreat lifecycle, including registration, confirmations, logistics details, and post-event follow-up
• Coordinate all travel logistics including aircraft arrangements and ground transportation
• Maintain comprehensive guest and host information including assignments, dietary needs, and travel details; communicate relevant information to all stakeholders
• Serve as primary point of contact during each retreat to troubleshoot issues, manage stakeholder needs, and ensure smooth day-to-day operations
• Travel to the retreat location as needed to provide on-site coordination, support, and oversight during events
• Execute post-event activities including client thank yous, feedback collection, and debrief sessions with hosts to capture insights for continuous improvement

Qualifications:

• Bachelor's degree in Business, Hospitality, Event Management, Communications, or related field (or equivalent experience)
• Minimum 5 years of experience in event coordination, hospitality management, or luxury client experience management
• Exceptional organizational skills with meticulous attention to detail; ability to manage complex, multi-vendor timelines
• Excellent written and verbal communication skills; ability to interact professionally with executives, vendors, and diverse stakeholders
• Proficiency with event management platforms (Stova, Cvent, Salesforce); strong Excel skills for tracking and reporting
• Ability to manage multiple priorities and competing deadlines in a fast-paced environment
• Proven vendor management experience; skilled at building and maintaining professional relationships with external partners
• Comfortable with travel as needed for on-site coordination and troubleshooting
• High attention to confidentiality and discretion when handling executive and client information
• Proactive problem-solver with composure and adaptability when managing unexpected changes
• Collaborative team player with a positive attitude and willingness to learn

Nice-to-Have Qualifications:

• Experience in financial services, banking, or luxury hospitality
• Knowledge of hunting/outdoor activities or luxury retreat logistics
• Experience coordinating high-end travel arrangements

The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.Texas Capital is an Equal Opportunity Employer.