Training Specialist

Job Description

Job Description

Job Title: Training Specialist (Contract)

This contract Training Specialist role provides critical training support during a transitional period following a recent acquisition. You will work closely with cross-functional teams to maintain training continuity, support system integration, and uphold compliance across the organization. The position focuses on managing role-based training, integrating training materials into new and existing systems, and ensuring training processes align with quality and regulatory expectations.

Responsibilities

• Collaborate with managers, process owners, and subject matter experts to assess and support training needs, including the implementation and maintenance of role-based training plans.
• Execute training-related tasks within the change control process to ensure new and updated documents have appropriate training assigned, scheduled, and maintained in the learning system.
• Lead efforts to integrate training materials, curricula, and documentation into new and existing systems and processes during and after the acquisition transition.
• Support training-related activities associated with nonconformities and Corrective and Preventive Actions (CAPAs), ensuring training responses address identified gaps.
• Generate, analyze, and distribute training metrics and key performance indicators (KPIs), monitor training performance, and escalate adverse trends or gaps to relevant stakeholders.
• Identify and recommend improvements to training processes, tools, and systems to enhance efficiency, consistency, and compliance.
• Actively participate in Communities of Practice and tactical meetings to share insights, align on best practices, and contribute to continuous improvement of training programs.
• Work closely with Information Services (IT) and the SLMS Shared Services team to manage ServiceNow training requests and ensure training-related business needs are addressed promptly and accurately.
• Support internal and external audit readiness by maintaining accurate training records, documentation, and evidence of compliance with training requirements.
• Respond to and resolve ad hoc training requests from various business units, ensuring timely support and clear communication.
• Perform additional duties related to training and contribute to special projects as needed during the acquisition and integration period.

Essential Skills

• Strong verbal communication skills with the ability to collaborate effectively with managers, process owners, subject matter experts, and cross-functional teams.
• Strong written communication skills for creating, updating, and managing training-related documentation and communications.
• Familiarity with training processes in the medical device or pharmaceutical industry, including compliance-driven and regulated training environments.
• Experience coordinating projects across multiple teams or departments, particularly in complex or transitioning organizational environments.
• High attention to detail and a strong commitment to accuracy when managing training assignments, records, and metrics.
• Strong organizational skills with the ability to manage multiple training activities, requests, and deadlines simultaneously.
• Strong problem-solving abilities to address training gaps, process issues, and integration challenges.
• Sound judgment and critical thinking skills to evaluate training needs, interpret trends in training metrics, and recommend appropriate actions.
• Experience with training development and training program implementation.

Additional Skills & Qualifications

• Experience working with learning systems and structured change control processes in a regulated industry.
• Exposure to ServiceNow or similar ticketing/request management systems for handling training-related requests.
• Experience participating in Communities of Practice or similar forums to share best practices in training and learning.
• Experience in medical device, pharmaceutical, or other highly regulated industries is advantageous.
• Experience supporting training aspects of nonconformities and CAPAs is beneficial.

This is a Contract position based out of Boston, MA.

The pay range for this position is $50.00 - $50.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Boston,MA.

This position is anticipated to close on Jul 17, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.