Room Attendant

Job Description

Job Description

Description:

Position Overview:

We are seeking meticulous and dedicated Room Attendants to join our Housekeeping team at Hyatt Place Chicago/Itasca! Room Attendants are responsible for ensuring that guest rooms and public areas are clean, comfortable, and inviting for our guests. The ideal candidates will have a strong attention to detail, excellent time management skills, and a passion for providing exceptional service.

Key Responsibilities:

• Room Cleaning:

- Clean and tidy guest rooms according to established standards and procedures, including making beds, dusting furniture, and vacuuming carpets.

- Replenish amenities and supplies in guest rooms, such as toiletries, towels, and linens.

- Ensure all surfaces are sanitized and free of dust, debris, and stains.

• Public Area Cleaning:

- Clean and maintain public areas of the hotel, including corridors, lobbies, and elevators.

- Vacuum carpets, sweep and mop floors, and dust surfaces to maintain cleanliness and orderliness.

- Empty trash receptacles and replace liners as needed.

• Guest Interaction:

- Greet guests with a warm and friendly demeanor and respond to any requests or inquiries promptly and courteously.

- Report any maintenance issues or guest concerns to the Housekeeping Supervisor or Executive Housekeeper for resolution.

- Ensure guest privacy and security by following established procedures for entering and servicing guest rooms.

• Inventory Management:

- Maintain inventory of cleaning supplies and amenities, notifying the Housekeeping Supervisor when supplies need to be replenished.

- Properly handle and store cleaning chemicals and equipment in accordance with safety guidelines.

• Team Collaboration:

- Collaborate with fellow Room Attendants and other members of the Housekeeping team to ensure efficient and thorough cleaning of all guest rooms and public areas.

- Communicate effectively with supervisors and colleagues to coordinate tasks and share relevant information.

Qualifications:

- High school diploma or equivalent; previous experience in housekeeping or a related field preferred.

- Strong attention to detail and commitment to cleanliness and hygiene.

- Excellent time management and organizational skills.

- Ability to work independently and as part of a team in a fast-paced environment.

- Physical stamina and ability to perform repetitive tasks, including lifting, bending, and standing for extended periods.

- Availability to work flexible hours, including mornings, evenings, weekends, and holidays.

Benefits:

- Competitive hourly wage.

- Opportunities for advancement within the housekeeping department.

- Employee discounts on hotel stays and other amenities.

- Professional development and training opportunities.