Section Supervisor

Description

Who We Are

At Copa Health, we are committed to People First, fostering a culture of compassion, innovation, and impact. We support individuals and families across Arizona through high-quality behavioral health and integrated care services while also investing in the growth and well-being of our team.


Why Join Copa Health?

At Copa Health, we prioritize the growth, well-being, and satisfaction of our team members. When you join our team, you'll receive:

• Competitive salary and comprehensive benefits package
• Personalized Health Coverage - Receive a monthly, tax-free contribution to select the medical plan that works best for you, with guidance and support through our ICHRA program
• Dental and Vision Coverage to complement your health plan
• Generous PTO - up to 3 weeks in your first year, plus an additional wellness day to recharge
• 10 paid holidays annually
• Wellness Program, including access to mental health resources
• Tuition Reimbursement up to $3,000 to invest in your growth and career advancement
• Affordable Medical, Dental, and Vision plans to fit your needs
• 403(b) retirement plan with company match to help you plan for your future
• Employee Assistance Program with free coaching and therapy sessions
• Additional benefits including life insurance, disability coverage, pet insurance, and more

Who We're looking for

We are seeking a passionate Section Supervisor to ensure the provision of quality services in the Work Adjustment Training (WAT) program in the Employment Related Services department, providing coverage on-site and for community enclaves as assigned. Coordinate the daily crew activities for the WAT program, including training and supervising crew on-site or at enclave, ensuring we meet the company's quality, quantity and timeline standards. Develop and maintain a successful business relationship with companies we are providing work for. Document work completed for monthly billing. Provide training and orientation on assigned tasks to all participants as needed. Track daily work, activities, goals, observations, engagement, interactions and document daily on electronic records in Nextgen. Adhere to the philosophy of normalization and community integration as appropriate for assigned individuals.

Key Responsibilities

• Ensure the maintenance of departmental operations to achieve compliance with contract requirements, accreditation, licensing and monitoring standards, agency procedures, Federal/State/Local regulations and all other licensing/regulatory agencies as directed. Adhere to current training requirements and applicable accreditation and licensing/regulatory standards and compliance with the Health Insurance Portability and Accountability Act (HIPAA) and Health Information Technology for Economic Clinical Health (HITECH ) requirements.
• Coordinate information and contribute to the successful resolution of challenges. Communicate with integrity and honesty, clearly and concisely, and in a respectful manner to all team members. Ensure the confidentiality of written, verbal and electronic communications pertaining to members, staff, families of consumers and agency operations.
• Demonstrate and maintain professional, respectful, productive working relationships with all agency departments, staff, board members, funding sources, individuals receiving services, families utilizing or enquiring about services, customers and the community.
• Help develop and implement Recovery Vision. Adhere to the philosophy of normalization. Attend staffing's on assigned caseload, presenting information in a professional manner while actively involving individual and other members of the team. Facilitate staffings as assigned, making certain that all documentation is completed according to State of Arizona and CARF standards.
• Document daily progress notes, contact notes, no-bill notes, transportation notes and/or incident reports as needed. Review records of assigned individuals, including funding source guidelines. Provide assistance and coverage during staff shortages as needed.
• Ensure the accurate completion of administrative tasks to include monthly summaries, attendance, member timesheets, shippers, inventory reports and workstation billing.
• Attend meetings and actively participate in internal and external committees. Perform special projects and committee tasks when applicable.

Qualifications

• Requires a high school diploma or GED (General Equivalency Diploma).
• Must have 1 year of experience in behavioral health, rehabilitation or employment services
• Satisfactory work record as determined by the People First/Human Resources Department
• Successful completion of Copa's training program.
• Must have a fingerprint clearance card issued by the AZ Department of Public Safety or eligible to receive one within eight (8) weeks of hire. (If a Good Cause Exception is required, this must be taken care of BEFORE hire date.)
• Successfully complete a pre-employment drug screening.
• TB Test clearance required at the time of hire and annually.
• Must be an authorized driver, which includes a valid AZ Driver's License, state minimum insurance coverage and ability to meet and maintain Copa's acceptable driving requirements

Copa Health is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law. Pre-Employment Criminal Background and Drug Testing Required. EOE.