Clinical Supervisor

Clinical Supervisor

Are you a dedicated clinical leader with a passion for guiding teams and improving the lives of individuals impacted by mental health and substance use disorders? Do you thrive in a collaborative, mission-driven environment where you can provide clinical oversight, mentor professionals, and influence high-quality care? We invite you to join our team as a Clinical Supervisor and help lead our Outpatient Services program toward excellence in recovery-focused treatment.

The Clinical Program Supervisor provides clinical and operational leadership to ensure high-quality, compliant, and client-centered behavioral health services. This role oversees daily program operations, supervises clinical staff, ensures regulatory and quality standards are met, and promotes integrated care across mental health, substance use disorder, and community-based services.

Essential Job Functions:

• Provide daily clinical oversight to clients/patients and team members.
• Maintain required weekly direct service hours, including intakes, individual, family, and group therapy as applicable.
• Facilitate weekly clinical staffing, team meetings, and diagnostic disposition meetings.
• Ensure transition planning for all clients/patients and timely communication of client issues to Leadership.
• Promote integrated clinical, community support, and physical healthcare services.

• Complete monthly and quarterly record reviews to ensure compliance with regulatory, accreditation, and Quality Improvement (QI) standards.
• Monitor progress notes, client files, and service documentation for completeness and accuracy.
• Address deficiencies through follow-up and staff coaching.
• Ensure incident reporting and crisis response are completed per policy.

• Provide clinical supervision, direction, and performance evaluations to assigned team members.
• Identify strengths, address performance concerns, and maintain weekly supervision and training records.
• Ensure staff meet orientation, training, and continuing education requirements.
• Communicate organizational goals, program changes, and expectations clearly.

• Develop program schedules to meet client needs while ensuring adequate staffing coverage.
• Monitor service delivery hours to ensure services are clinically appropriate and meet frequency and intensity requirements.
• Adhere to program budget, monitor units of service, and assist with quarterly fiscal projections.
• Coordinate substitute coverage, approve time off, and ensure uninterrupted program operations.

• Establish and maintain relationships with community agencies and referral sources.
• Coordinate services and referrals to ensure comprehensive client and family support.
• Participate in Quality Management activities, quarterly reports, and continuous improvement initiatives.
• Address complaints and implement plans to improve communication and service quality.

• Respond to and follow up on crisis calls occurring outside program hours as needed.
• Oversee safety, cleanliness, food services, vehicles, and overall program environment.
• Perform other duties as assigned by Leadership.

Experience and Education Qualifications

One of the following required:

• Master's degree in a behavioral health field with 3 years of professional experience and 1 year of supervisory experience in substance use disorder treatment; OR
• Bachelor's degree in a behavioral health field with 4 years of professional experience and 2 years of supervisory experience; OR
• Qualified Addiction Professional (Missouri or applicable state) with 4 years of professional experience and 3 years of supervisory experience; OR
• Missouri-licensed counselor, psychologist, or physician with at least 1 year of professional and supervisory experience in substance use disorder treatment.

Qualified Mental Health Professional credentials required per Missouri state regulations.

Position Perks & Benefits:

• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within
• Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Preferred Family Health Care is a Smoke and Tobacco Free Workplace.