Senior Operations Manager

SENIOR OPERATIONS MANAGER

Location: Greensboro, NC Salary: $150,000–$170,000 + Annual Bonus + Equity Schedule: Full-Time | Day Shift Benefits: Day 1 Medical Benefits + 401(k) Match + Employee Stock Program Position Overview Our client, a global leader in veterinary diagnostics, is seeking a Senior Operations Manager to lead a high-volume laboratory operation in Greensboro, NC. This is a senior leadership role overseeing large teams, multiple levels of management, multiple shifts, budgets, performance metrics, and continuous improvement initiatives. The ideal candidate is a proven operations leader who knows how to develop people, improve processes, manage through change, and drive measurable results in a fast-paced environment. What You'll Do Lead day-to-day operations for a high-volume veterinary diagnostic laboratory. Manage and develop managers and supervisors while providing leadership across multiple shifts and departments. Establish and track KPIs around quality, productivity, turnaround time, safety, and financial performance. Develop and manage operational budgets and financial objectives. Drive Lean, Six Sigma, and continuous improvement initiatives. Identify operational challenges and implement solutions that improve efficiency and scalability. Build a culture of accountability, employee engagement, development, and retention. Coach and develop leaders while strengthening overall team performance. Lead change-management initiatives and operational projects. Partner with senior leadership and cross-functional teams on business priorities and growth initiatives. Ensure operations meet company quality, safety, and laboratory standards. What You'll Bring 5+ years of leadership experience managing large, high-volume operations. Experience leading operations across multiple shifts. Proven experience managing managers, supervisors, and large frontline teams. Strong background in employee development, performance management, and engagement. Experience managing operational budgets and financial performance. Hands-on experience with Lean, Six Sigma, continuous improvement, or operational excellence programs. Proven ability to lead teams through organizational change and growth. Strong project management, prioritization, and problem-solving skills. Excellent communication and presentation skills with both senior leadership and frontline employees. Proficiency with Microsoft Excel, Word, Tableau, and related business tools. Preferred Qualifications Bachelor's degree in Science, Business, Operations Management, or a related field. Laboratory, healthcare, diagnostics, manufacturing, distribution, or similar high-volume operational experience. Experience implementing large-scale process improvements. Experience leading operations through periods of rapid growth or transformation. Compensation & Benefits $150,000–$170,000 base salary. Annual performance-based bonus opportunity. Equity / employee stock opportunities. Annual merit increase opportunity. Medical, dental, and vision benefits beginning Day 1. 401(k) with 5% company match. Employee Stock Purchase Program. Pet insurance. Mental health and wellness resources. Volunteer paid time off. Charitable donation matching. Additional financial wellness and employee support programs.

WORK ENVIRONMENT

This position operates within a veterinary diagnostic laboratory. Employees may have exposure to biohazards, zoonotic disease agents, and hazardous chemicals and must follow established laboratory safety procedures and protocols.

WHY JOIN?

Senior leadership role with significant ownership over a major operation. $150K–$170K base + bonus + equity. Lead and develop a large team through multiple levels of management. Opportunity to directly influence operational strategy, performance, and growth. Day 1 healthcare benefits and strong retirement programs. Join a global organization serving customers in more than 175 countries with significant opportunities for continued professional growth. #J-18808-Ljbffr Crawford Thomas Recruiting