Mobile Service Technician

Job Description

Job Description

Mobile Service Technician – Ford/Lincoln Dealership

We’re seeking a motivated Mobile Service Technician to join our growing Ford/Lincoln Service team! This is an exciting opportunity for a skilled technician who enjoys working independently, providing top-quality service, and interacting directly with customers in the field. If you have a strong background in automotive service and want to work with a brand that’s built on innovation and trust, we’d love to meet you.

Benefits:

• Health, Medical and Dental

• Union Position

• 401K Plan

• Paid time off and vacation

• Growth opportunities

• Employee vehicle purchase plans

• Family owned and operated

• Long term job security

• Flexible Work Schedule

What You’ll Do:

• Travel in the Mobile Service Van to customer homes and workplaces to perform maintenance, repairs, and recalls

• Deliver a high-quality customer experience by being professional, efficient, and courteous

• Organize and prepare for daily service appointments

• Complete vehicle repairs and maintenance as outlined on work orders, ensuring accuracy and timeliness

• Communicate effectively with the Service and Parts Departments to ensure smooth operations

• Maintain accurate repair documentation and uphold dealership standards

• Stay up to date with Ford technical bulletins and complete all required training

• Safely drive and maintain the Mobile Service vehicle

• Work comfortably in various weather conditions when needed

Requirements:

• Valid driver’s license and clean driving record

• ASE certification preferred; Ford certifications preferred

• Prior automotive service technician experience 

• Strong organizational skills and attention to detail

• Ability to use tablets, diagnostic tools, and mobile technology effectively

• Positive attitude and commitment to exceptional customer service

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.