Senior Product Manager

Job Description

Job Description

Senior Product Manager

Canopy, Draper, UT Hybrid (M,W,F in office)

About Us

Canopy is a fast-growing SaaS company in Draper, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry. 

Our goal is to help our clients unlock the firm they've always wanted with our Practice Management Suite. We place strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way. 

Click here to see why our clients love Canopy.

Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more!

This is a hybrid position in Draper, Utah (M, W, F in-office).

Product Management at Canopy

At Canopy, our senior product managers are a dynamic force. They exude empathy, are data-driven, lightning-fast decision-makers, and expert truth-seekers. We're all about collaboration, and our product team excels in embracing the responsibility and empowerment to craft the perfect user experience. We thrive on research, validation, creativity, and cultivating a culture of teamwork across the entire company. Together, we're unstoppable in delivering top-notch products that our users will love.

What you'll do:

• Take the lead in collaborating with design and engineering teams to champion the customer's perspective, foster constructive design discussions, make well-informed product decisions, and actively encourage feedback during both product planning and execution phases.
• Forge a strong collaboration with product, design, and engineering leadership to shape product experiences and play an integral role in determining the overall direction of your product vision.
• Seek feedback from various stakeholders, including users, product managers, subject matter experts, designers, engineers, sales, support, and marketing, to ensure a seamless product experience. Collaborate closely with engineering to guarantee the highest quality implementation.
• Continuously conduct market and competitive analyses to unearth fresh opportunities, while also becoming a seasoned authority in the accounting industry.
• Conduct unbiased research with our users daily (we have very involved customers and we wouldn't have it any other way).
• Obsess every piece of information gathered and thoroughly analyze everything to ensure highly data-driven decision-making.
• Be part of preserving Canopy's unique culture. We cherish customer delight, embrace teamwork, and foster transparency. We seek passionate team players who take ownership and have fun delivering life-changing features. Come, be a part of this exciting adventure!
• Ship with conviction. You've built products before and you're not afraid to roll up your sleeves, move fast, and get things out the door. You thrive with a bias toward action over analysis paralysis.
• Build upon Canopy's AI-first product thinking; define how we leverage AI across our product suite, including architecting agent workflows, crafting and iterating on prompts, and helping the team develop intuition for what's possible with AI-powered experiences.

What you will need to know and have: 

• 5+ years experience in product management (or closely related) roles.
• Proven ability to conduct unbiased research, design and develop great products people love, preferably for consumer-facing products.
• Experience building a product strategy and vision that is aligned cross-functionally with engineering, sales, CS, and marketing.
• A builder mentality: you've shipped products end-to-end, you know what it takes to go from zero to one, and you don't wait for perfect conditions to make progress.
• Demonstrated AI fluency: you think AI-first when approaching product problems and can lead confidently in an AI-first product environment. 
• Experience with 3rd-party integrations and the challenges associated with it.
• Proven ability to lead through transparent communication and service-like influence.
• A passion for analyzing product usage data.
• Experience working in an agile environment.
• Experience with design-centered product development.
• Enough technical expertise with a microservice platform to know what's up.
• A sense of humor, empathy, confidence, and humility.
• Ability to perform onsite user research including traveling out of state 2-3 times a year.

Bonus Points: 

• Experience in the B2B fintech space and/or an accounting background is a plus.
• Bachelor's Degree in Business, Computer Science, Accounting, or a related field is preferred, but not required.
• Experience supporting accounting professionals or a strong understanding of accounting-focused practices..

We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway.

 

Why You Want to Work Here:

???? Flexible Paid Time Off - that you're actually encouraged to use plus 10 company holidays! 

❤️️‍???? Health Benefits - including Medical, Dental, and Vision and an HSA Match. 

???? 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting.

???? Mental Health - all employees have access to Impact Suite & to our Employee Assistance Program (EAP).

???? Paid New Parent Leave & Birthing Parent Leave - so you're able to care for your little ones.

➕ Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage.

???? Motivosity - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!

???? Company Events - including monthly company-wide meetings, summer parties, and more.

???? DEIB Committee - to plan initiatives around continuing education, community outreach, recruiting, onboarding, and more.

☕ Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We've got you covered. 

Our Values:

We approach our work every day with a few things in mind:

???? Own - we own this place! We focus on outcomes, holding ourselves & each other accountable.

???? Win - we win by delighting our customers with the very best products and services.

???? Do Good - we work hard to be good people!

???? Embrace Curiosity & Candor - we approach everything with curiosity & we understand that candor is kindness and give the gift of feedback.

????  Act Startup Fast - We know the best way to become a world-class company is to always act like a tiny startup: fast, hungry, intense, and scrappy. But especially fast.

To learn more about us & our values, click here.

Interviewing @ Canopy:

We know application processes can be a little stressful. Here are the stages of a typical Product Manager interview process:

• Once your application is received, we will review it and get back to you if we feel like it's a mutual fit! 
• 20-minute phone call with the People Team
• 30 minute video or in-person interview with the Hiring Manager
• 60 minute video interview with Key Stakeholders
• 60 minute in-person interview with Product Team

Interview processes can vary depending on the role. The People Team will give you a role specific overview of the process during your first phone call. 

Remember : This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews—our hiring teams will always make sure to save time for questions at the end! 

Canopy is an equal opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.