Assistant Store Manager | Monthly Bonus

Assistant Store Manager – Retail

Position Summary

We are seeking a motivated and experienced Assistant Store Manager to join our high-performing retail team. The Assistant Store Manager is a key member of the store leadership team, responsible for supporting daily operations, delivering an exceptional customer experience, and leading, coaching, and developing associates.

This position is ideal for a retail leader who enjoys working in a fast-paced environment, developing teams, driving operational excellence, and building a successful career in retail management.

The Assistant Store Manager will work closely with the Store Manager and serve as a Leader on Duty , ensuring the store operates safely, efficiently, and according to company standards.

Key Responsibilities

• Support the Store Manager with the overall operation and performance of the retail store.
• Serve as Leader on Duty, taking ownership of store operations during assigned shifts.
• Lead, coach, motivate, and develop associates to achieve company expectations and performance goals.
• Model exceptional customer service and ensure associates provide a positive customer experience.
• Maintain a clean, organized, safe, and professional store environment.
• Ensure merchandise is properly stocked, organized, displayed, and priced accurately.
• Monitor inventory levels and assist with receiving, stocking, replenishment, and merchandise presentation.
• Crosstrain associates in multiple areas of store operations, including sales, stocking, customer service, and other store functions.
• Assist with opening and closing procedures, cash handling, and daily operational tasks.
• Help ensure company policies, procedures, safety standards, and attendance expectations are followed.
• Address customer concerns and resolve issues professionally and efficiently.
• Assist with training new associates and providing ongoing coaching and feedback.
• Help identify opportunities to improve sales, productivity, customer service, and overall store performance.
• Communicate effectively with store leadership and associates regarding business priorities and operational needs.
• Support a positive, respectful, and team-oriented workplace culture.
• Perform other duties and responsibilities as assigned.

Qualifications

• Minimum 2 years of retail management or leadership experience .
• Previous experience as an Assistant Store Manager, Department Manager, Store Manager, Retail Supervisor, Operations Manager, or similar leadership role preferred.
• Strong customer service and interpersonal skills.
• Demonstrated ability to lead, coach, and develop a team.
• Strong organizational and problem-solving abilities.
• Ability to communicate effectively with customers, associates, and leadership.
• Ability to work independently while also functioning effectively as part of a team.
• Strong attention to detail and ability to prioritize multiple responsibilities in a fast-paced retail environment.
• Must be at least 18 years of age.
• Open availability to work evenings, weekends, and holidays as required.

Physical Requirements

• Ability to stand and move throughout the store for extended periods.
• Ability to intermittently lift, push, and/or pull up to 50 pounds .
• Ability to bend, kneel, climb, crawl, twist, and safely use ladders.
• Ability and willingness to become certified to operate a forklift in accordance with company safety requirements.

Leadership Profile

The ideal Assistant Store Manager is:

• Customer-focused and committed to providing excellent service.
• People-oriented with a passion for coaching and developing employees.
• Results-driven and comfortable working toward sales and operational goals.
• Hands-on and willing to actively participate in daily store operations.
• Accountable and capable of making decisions while serving as Leader on Duty.
• Adaptable and comfortable working in a high-volume retail environment.
• Safety-conscious with a commitment to maintaining a safe workplace.

Schedule

This is a full-time retail leadership position . Store operating hours are generally 6:00 AM – 10:00 PM .

Candidates must have the flexibility to work a variety of shifts, including:

• Mornings
• Evenings
• Weekends
• Holidays

Compensation & Benefits

The position offers an hourly wage based on location, knowledge, skills, education, and experience, along with eligibility for a monthly bonus opportunity .

Eligible employees may receive:

• Medical, dental, and vision insurance
• Life insurance
• Short-term and long-term disability
• 401(k) with company match
• Paid time off
• Paid holidays and floating holidays
• Paid sick time
• Associate discounts
• Employee Assistance Program (EAP)
• Discounted gym membership
• Health Savings Account (HSA) options
• Leadership development opportunities
• Career advancement opportunities

Career Opportunity

This position provides an opportunity for experienced retail leaders to build their management skills while working in a growing retail organization. The Assistant Store Manager role offers opportunities for continued leadership development and advancement into Store Manager and other retail leadership positions .