Cookie Crew

Insomnia Cookies is one of the fastest growing, late‑night, sweet indulgence companies in the country, and we are actively interviewing Cookie Crew for our brand new Strongsville, OH location! As a member of the Cookie Crew, you are the ultimate Insomniac. You are the point person at the front of the store for interacting with customers and you also bake all of our warm and delicious cookies. Benefits Flexible part‑time work schedules Pay‑on‑Demand (daily pay for shift earnings) Paid vacation and sick time off Pet insurance for your furry loved ones Interactive training & mentorship Job stability with a rapidly growing and reputable company Achievable growth/promotion opportunities Fun, exciting team environment Employee discount and free cookies with every shift! Responsibilities Promptly greet guests entering the store and take their orders according to procedure Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy Give each customer a warm experience with a smile in person & over the phone Bake our delicious cookies to perfection & a scoop of ice cream Ensure fast, warm, and correct delivery orders are packaged and sent out Handle cash and payments accurately and have no shortages or overages Cleaning, sanitizing, and maintaining the bakery including other duties as assigned Qualifications At least 6 months of experience in a customer service focused role - preferred Personable, genuine, outgoing demeanor Customer service focused and willingness to exceed guest expectations Great communication, organizational and math skills Must be able to lift up to 40 lb boxes of product Must be 18 years or older to be employed Must be able to work nights, weekends and holidays Legally eligible to work in the United States #J-18808-Ljbffr