Health Technician - Audiology

Job Title

Health Technician (Audiology)

Duties

As a Health Technician (Audiology), you will:

• Assist the Audiologist with hearing evaluations, hearing aid selections, hearing aid fittings, and hearing aid follow-up.
• Perform otoscopy and hearing screenings including pure tone, tympanometry, and otoacoustic emissions.
• Perform invasive procedures such as ear impressions and cerumen management (competency required).
• Complete hearing aid checks, troubleshooting, and repairs.
• Enter hearing aid orders and repair services via ROES.
• Complete adjustments to hearing aid settings as outlined in the Audiologist's plan of care.
• Serve as a technical expert in the operation and maintenance of specialized equipment.
• Gather and compile statistics for necessary reports.
• Coordinate activities of the clinic with medical support services throughout the organization.
• Participate in performance improvement activities.
• Manage clinic inventory including devices to be fit, loaner devices, and clinic supplies.
• Complete documentation in the medical record.
• Carry out other duties as assigned.

Teleaudiology duties include but are not limited to:

• Serve as a telepresenter during telehealth encounters.
• Configure, install, troubleshoot, clean, and perform minor routine maintenance of assigned telehealth technology including hardware and software with assistance of Biomed and IT.
• Provide established standardized competency-based training, guidance and information on the use of advanced telehealth technologies to patients, staff, and providers.
• Provide established standardized competency-based training for telehealth technology.
• Participate in performance improvement activities.
• Develop report procedures, sample techniques and measurements at various points in the telehealth processes to identify/analyze inherent weaknesses in work and procedures.
• Coordinate clinic setup and monitoring of workload capture and issues for assigned patient and provider clinics including telehealth resource-based scheduling. This includes placing interfacility consults as needed, prior to the scheduled appointment.
• Manage inventory and supplies.
• Complete documentation in the medical record.
• Carry out other duties as assigned.

Work Schedule

Tour Varies * Monday through Saturday * 07:30am to 05:30pm

Telework

Not Available

Virtual

This is not a virtual position.

Functional Statement #

12013-F

Relocation/Recruitment Incentives

Not Authorized

Permanent Change of Station (PCS):

Not Authorized

US Department of Veterans Affairs