Leasing Consultant - ReNew Poplar Creek

About Trinity Property Consultants At Trinity Property Consultants, your expertise fuels our mission. Guided by our values of innovation, teamwork, excellence, and empowerment, we’ve been a leader in the multifamily industry for over 25 years and proudly manage properties for a nationally ranked NMHC’s Apartment Owner. We are building more than great places to live – we’re creating vibrant communities and meaningful careers. Compensation $20 to $22 hourly, depending on experience, plus lease commissions and lease renewal bonuses. Schedule This is a full‑time position, scheduled five days per week, with Sunday and one weekday off. Monday through Friday, 9:00 a.m. to 6:00 p.m. Saturday, 9:00 a.m. to 5:00 p.m. The Opportunity As a Leasing Consultant, you will be the face of the property, providing exceptional customer service while driving leasing goals and creating a seamless experience for prospective and current residents. You’ll have the opportunity to grow your career in multifamily property management while helping shape a welcoming, thriving community. Responsibilities Leasing & Sales Show, lease, and welcome prospective residents to the property. Assist in completing market surveys and execute marketing strategies to maintain strong occupancy. Process rental applications accurately and efficiently. Guide residents through move‑in, ensuring a smooth experience. Resident Experience & Service Provide superior customer service, responding promptly and professionally to resident inquiries or concerns. Process maintenance requests and work with the team to ensure timely resolution. Maintain resident files with completeness and accuracy. Operational & Administrative Performance Maintain daily updates of unit availability and community calendars. Perform regular inspections to ensure all units meet Trinity’s move‑in ready standards. Support property management with administrative duties, phone support, and other tasks as needed. Conduct move‑out inspections and assist with property turnover procedures. Handle resident collections in accordance with Trinity’s standards. What You Bring Customer Focus: Passion for providing a high‑quality, personalized experience for residents. Sales Drive: Consistently achieve leasing objectives while upholding the highest standards of professionalism. Organization & Efficiency: Ability to manage multiple tasks, prioritize wisely, and maintain accurate records. Communication: Strong verbal and written communication skills to interact effectively with residents, prospects, and the team. Problem Solving: Able to handle high‑stress situations and resolve conflicts constructively. Qualifications Experience: At least 1 year in a customer service or sales role; multifamily leasing experience preferred. Education: High school diploma or equivalent required; additional education or certifications a plus (e.g. knowledge of Fair Housing laws and regulations). Tech Proficiency: Intermediate skills in MS Office (Word, Excel, Outlook). Experience with Yardi, Entrata, Elise, AI, Celer, and social media is a bonus. Requirements Availability & Travel This position will require availability for nights, weekends, and holidays as needed. Active participation in team functions and regional or company activities is expected. Physical Demands Regular periods of sitting, standing, walking, use of hands and arms; occasional climbing may be required. Extended use of computers or telephones is also necessary. The role may require lifting up to 25 pounds independently, and occasionally up to 50 pounds with assistance. Candidates must be able to respond promptly to visual and auditory alarms and work both indoors and outdoors under various weather conditions. We Take Care of You Medical, Dental & Vision: Company‑paid individual PPO‑HSA plan with $1,200 annual employer contribution; HMO options for California residents. Dental and vision premiums are fully covered for employees; coverage for dependents available at additional cost. Retirement Plans (401K): Company matches employee contribution up to 2% of salary. Life & Disability Insurance: Up to $25,000 in life insurance and AD&D, short‑ and long‑term disability when enrolled in a medical plan. Time Off: 11 paid holidays, 2–4 weeks of vacation (based on tenure), and paid sick time. Referral Bonuses: $1,000 referral bonuses for eligible hires. Volunteer Time Off: Up to 16 hours annually (8 for personal volunteer activities, 8 for company‑sponsored events). Perks: Professional development, tuition reimbursement, employee discounts, and more. Our Commitment to Belonging Trinity Property Consultants is proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive, respectful workplace where all individuals can thrive irrespective of race, ethnicity, gender identity, sexual orientation, age, religion, disability, or other protected classes. Ready to Join Us? Explore what it’s like to grow your career with a company that values people as much as performance. Learn more and apply today! Note: This job description includes the core Leasing Consultant responsibilities of Trinity Property Consultants. These duties are subject to change based on company discretion. Trinity Property Consultants is an equal‑opportunity employer and does not discriminate against persons because of age, race, color, creed, religion, disability, gender, ethnic or national origin, or veteran status. Trinity Property Consultants prohibits discrimination against individuals with disabilities and will reasonably accommodate applicants with a disability upon request, and will also ensure reasonable accommodation for employees with a disability. #J-18808-Ljbffr Trinity Property Consultants