FB Beverage Bar Back

Job Title

Responsible for ensuring bar service areas and inventories are always maintained. Ensures guest satisfaction, beverage quality, and cleanliness of pop stations and supplies.

Essential Job Functions

• Ensures guest service standards through prompt, efficient, and friendly service.
• Maintains the inventory of pop station needs and promptly and efficiently stocks cups, lids, and sugars, replenishes coffee, ice, and dry goods.
• Ensures that inventory items are stored and placed using FIFO systems.
• Provides trash pickup and disposal of pop stations and service areas, including removing bags replenishing bags, and wiping down receptacles and floors as needed.
• Assists in the Sports Bar as business dictates.
• Maintains a neat and clean station continually.
• Assists with maintaining pop room such as cleaning and organizing, changing out products when depleted.
• Cleans coffee equipment and pop dispensers.
• Assists with helping beverage servers in keeping the gaming floor free of trash.
• Report any health standards or safety needs immediately to the Supervisor.
• Keeps Supervisor apprised of operational concerns including recipes, inventory, and supply needs.
• Adheres to company policies, regulatory laws, codes, and department procedures.
• Promotes internal guest service standards with courteous and respectful behavior with co-workers.
• Performs other duties as assigned.

Promote Wrc Quality Service Standards

Safety: Ensuring a safe experience by protecting the welfare of all.

Integrity: Expecting personal accountability at every level.

Courtesy: Creating an exceptional customer service experience for everyone.

Team: Functioning together to create a cooperative and positive experience.

Show: Providing flawless experience a clean and cared-for resort.

Access To Sensitive Areas

• Food and Beverage storage area.

Minimum Qualifications

• Minimum of six (6) months of restaurant experience within the past three years.
• Effective communication skills: good auditory acuity and verbal response.
• Demonstrates interpersonal skills and abilities that promote positive guest services.
• Need to stand or walk for long periods; performs routine bending and lifting of product up to 35lbs.; performs repetitive motions of arms, hands, wrists, and fingers; and occasionally lifts and maneuvers up to 40lbs; and works in the varied (hot, cold, smoky) environment.
• Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests.
• Possess or obtain a Food Handler Certification and an OLCC card within 30 days of employment, with permit application submitted by first day of employment.
• Requires a High-Security Gaming License clearance.
• Must be at least 21 years of age.

Disclaimer: This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties may be modified or assigned at any time based on business needs.