Community Manager - 38

Overview Job DetailsLevel: Experienced Job Location: Pheasant Ridge 038phs - Mt Airy, MD 21771 Position Type: Full Time Education Level: High School Salary Range: $56,200.00 - $63,200.00 SalaryTravel Percentage: Up to 25% Job Shift: Any Job Category: Real Estate Responsibilities Maximizes the overall operating performance and return on investment by managing occupancy, delinquency, violations and curb appeal/maintenance of the community infrastructure. Performs weekly property visits to evaluate compliance with community policies regarding parking, curb appeal, pets, and property maintenance. Ensures that all rents are collected by month end and handles delinquent accounts. Responsible for hiring, onboarding, training and performance management of Maintenance Technicians and Assistant Community Managers of the property. Accountable for labor and operational budget development and performance; prepares budget for labor and operational cost, manages labor and operational cost to ensure compliance with budget. Ensures that all policies, rules and procedures are followed by community residents, visitors, vendors and employees. Conducts direct sales and marketing activities including maintenance of up-to-date sales materials, home flyers, banners and promotions posted and available to potential buyers; ensures homes for sale are posted on appropriate sites; follows-up on lead management; processes and completes all sales paperwork. Manages new home inventory as appropriate to protect the value of the asset through proper set-up, inspections, title, utilities etc. until sale is complete. Other duties deemed necessary by supervisor. Qualifications High School diploma or equivalent is required; College degree preferred. 3 years of related management experience in retail, hospitality or property management preferred. Demonstrated leadership, guidance and ability to delegate priority tasks. Experience with budget development and monitoring and financial management and analysis. Moderate proficiency in office productivity software; knowledge of rent management software preferred. Ability to understand and apply company policies, local, state and federal regulations regarding facility management and fair housing. Bilingual in English/Spanish, preferred. Additional duties and responsibilities may be assigned as needed to support business and operational needs. FLSA CLASS: Exempt REPORTS TO: Regional Manager SUPERVISORY RESPONSIBILITIES: Directly supervises Maintenance Technicians; directly supervises Assistant Community Managers in certain communities BUSINESS FUNCTION: Communities, Regional

SHORT CODE: COMMMNGR

POSITION CLASS: Administrative Competencies Treats everyone with respect, compassion and kindness – Builds internal respect and loyalty with customers. Demonstrates concern for customers. Effectively responds to customer needs. This includes responding timely to requests, listening to others, and seeking to understand others when there are differences of opinion, finding ways to build on each other’s ideas. Acts with empathy and focus, while able to resolve problems. Demonstrate integrity, transparency and doing things the right way – Makes lemonade out of lemons. This includes following policies, demonstrating financial responsibility with assets, complying with state and federal law, and practicing safety. Conforms to the highest professional standard. Turns challenges into wins. Collaboration and team work – Involve key stakeholders in decision making. This includes developing and maintaining positive work relationships. Enhances the level of mutual cooperation. Actively participates in team-oriented objectives and activities. Focuses on team success, over individual. Solves problems and is transparent about outcomes – Champions new initiatives beyond the scope of the department. Seeks to improve in all aspects of work performance. Creates an environment of continuous improvement and innovation. Encourages people to maintain high standards of quality and thoroughness. Serves our employees and residents to improve their lives – This includes maintaining the property that creates curb appeal, a welcoming community environment, supports individual and family activities, creates a sense of neighborhood. At work, continually challenges self to grow and develop to be the best you can be at work. Developing Fellowship – The ability to influence others through insight, logic and communication in a positive way to attain results. Inspires and motivates others to achieve goals, complete task and deliver discretionary effort. Is a consistent role model of the values and leadership competencies. Implementing the Vision – The ability to articulate the vision and get others to take responsibility through training, setting clear and transparent expectation, managing performance, providing early, often, and actionable feedback. Provides appropriate tools and resources for employees to implement vision and tactics. Delegates effectively. Following Through – The ability to create plans, check-in periodically to ensure progress is being made, and assist as appropriate to remove barriers, helps others learn from mistakes and ensure tasks are completed. Includes asking tough questions, facing disagreements, and managing conflict constructively. Achieving Results – Sets challenging goals, stays focused on results, and builds a culture where employees want to provide maximum contribution. Demonstrate leadership by challenging status quo and fostering constructive debate to improve processes and outcomes. Team playing – Builds credible and trustworthy working relationships with boss, peers and subordinates. Develops followers to use their strengths and help them achieve their professional goals. Viewed as an effective team member and has ability to influence senior leaders. Physical Requirements Occasional exposure to wet/and or humid conditions; the employee will occasionally lift packages up to 20 lbs.; frequently required to walk; frequent exposure to outside weather conditions. Compensation and Location Compensation: $56,200-$63,200/Year (Based on experience) plus sales commission Location: Pheasant Ridge - Mt. Airy, MD Employer Information Lakeshore Management is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, disability, national origin, or protected veteran status. We encourage applicants to confidentially self-identify when applying. Employment with Lakeshore Management is contingent upon successful completion of a pre-employment background screening, including a drug test. We are a smoke-free and drug-free workplace. Recruiters and agencies: Submissions are not accepted without a signed agreement in place. Only candidates whose qualifications closely align with the requirements of the role will be contacted. This is a Safety sensitivity role. Job ID: 41150/38 #J-18808-Ljbffr LAKESHORE EMPLOYMENT INC