Field Service Controls Engineer

THE COMPANY
Invio Automation is a leader in Industry 4.0, delivering high-value automation solutions that help customers accelerate growth in specialized markets such as medical devices, life sciences, and advanced manufacturing. With deep domain expertise and extensive engineering capabilities, Invio partners with clients from early-stage product design and R&D through to full-scale automation. Customers value Invio's commitment to precision, quality, efficiency, and safety, and rely on its innovative, scalable solutions to support long-term growth. Headquartered in Michigan, Invio Automation is supported by a vast design library, a growing North American presence with global reach, and a team of over 600 experienced professionals across the Midwest and northeast.

Invio operates through two integrated segments:

• The Solutions Segment delivers engineered systems for precision manufacturing, including robotic cells, multi-station assembly lines, and other automation solutions.
• The Technologies Segment focuses on advanced autonomous systems and ergonomic tooling, including heavyweight Autonomous Mobile Robots (AMRs), Automated Guided Vehicles (AGVs), turnkey assembly solutions, and custom lift-assist tools for safety-critical applications.

Together, these segments enable Invio to deliver tailored automation solutions that improve performance and achieve high efficiency across the production lifecycle.

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DESCRIPTION
A Field Service Controls Engineer is responsible for working within a project team to provide controls engineering hardware and software knowledge & direction to the organization through review, design, and communication..


ESSENTIAL DUTIES AND RESPONSIBILITIES

• Participate in design reviews at all levels; proposal, standards, project, etc
• Analyze customer requirements and participate in proposal development activities
• Manage technical solutions to minimize costs while maintaining reliability
• Coordinate with other departments as necessary to satisfy project requirements
• Work with the broader organization to drive continuous improvement in job process and cost
• Provide industry specific application knowledge and direction
• Develop project requirements and design specifications
• Maintain customer specifications and logging of deviations
• Provide support for product development and support
• Perform detailed system design, implementation and test
• Participate in system startup activities
• Diagnose problems with pneumatic and mechanical systems interfacing with electrical & electronic systems
• Develop tools and integration strategies to increase effectiveness and lower cost
• Investigate and suggest architecture and technology enhancements
• Project tasks completed on schedule and under budget
• Project tasks completed to specifications and checked for accuracy
• Follow Invio processes and controls work level instructions
• Controlled code incident management with minimal impact to customer's production
• Product cost containment through improved engineered solutions
• Must be able to travel up to 50% of the year within US or internationally

Qualifications:
To perform this job successfully, an individual must be professional, proactive, and positive. Having a passion for exceptional customer service and support is a must. Being sensitive to the unpredictable demands and uncertainties associated with human resources is a requisite to delivering superior results and exceeding the expectations of our internal and external customers.


Other Skills and Abilities:

• 2 years of experience in automated controls systems and robot applications
• Efficient using 2D AutoCAD to generate control system packages
• Functional electrical maintenance and troubleshooting skills
• Competence in industrial machinery controls design
• PLC/HMI programming experience with an emphasis on Allen Bradley, Rockwell, and Siemens
• Experience with different fieldbus architectures such as DeviceNet, Ethernet/IP, Profinet, Profibus
• Functional experience programming VFD's and Servo controllers
• Ability to work independently with little direction
• Robot programming experience primarily with Fanuc
• Working knowledge of Fanuc iRVision
• Experience with Cognex/Keyence vision programming
• Familiar with international standards (IEC, ISO, NFPA, NEC, UL)
• Candidates must already have a work authorization that would permit them to work in the US

EDUCATION
Associate degree and 4 years of robotics, controls, or engineering experience; OR Bachelor's Degree in Engineering and 2 years of robotics, controls, or engineering experience.

INVIO AUTOMATION'S CORE VALUES

• We take pride in the reliability of our team and the difficult problems we solve for customers.
• We deliver real customer value that positively impacts the lives of those around us.
• We are dependable. Relationships and trust matter.
• Our ingenuity and desire to improve lives will complement our suite of solutions.
• We strive to demonstrate that our attention to detail does not start or end with the solutions we engineer and deliver.
• We believe exceptional service is better demonstrated than said.