Patient Access Rep

Patient Access RepresentativeInspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 158 hospital-based locations, in addition to its home-based services and virtual care offerings.The posted compensation range of $16.00 - $23.06 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.As our Patient Access Representative, you will act as a key contributor to the overall patient experience by leveraging your talent for organization, operations, and exceptional customer service.Every day you will create a positive impression for patients, family, and visitors while pre-admitting, admitting, and registering. You will interview patients for demographic and financial information, verify insurance benefits, explain financial requirements, collect patient portions, and serve as a mentor to new associates.To be successful in this role, you will possess strong organizational and customer service skills, meticulous attention to detail in information gathering and financial processes, and the ability to effectively communicate complex information while contributing to a positive patient journey.Consistently performs the registration process through timely, accurate, and courteous completion of patient clinical and financial data.Utilizes technology to verify and document insurance eligibility of patients accurately, efficiently, and timely according to established standards.Collects patient portion from patients prior to or at time of service (following MSE).Obtain signatures, verify accuracy of information, and scan documents into electronic patient record as applicable.Maintains an accuracy rate within the departmental guidelines.Demonstrates the importance of quality and integrity of capturing patient information with regards to patient confidentiality.RequiredHigh School Diploma/G.E.D.PreferredOffice experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills.St. Catherine Hospital Dodge City, is a Joint Commission accredited 99-bed hospital that serves as a regional referral center for southwest Kansas. Acute care is at the heart of what we do. St. Catherine Hospital Dodge City provides health services that include diagnostics and interventional cardiology and cardiac rehabilitation. We combine patient-centered care with modern technology and medical expertise to treat a wide range of medical conditions.Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards.CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at View phone number on click.appcast.io and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.